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Copper Contributor
monteinjax
Posts: 13
Registered: 11-19-2009
Device: Storm 2
Location: Jacksoonville, FL
0

Storm 2 Contact Book Failure

My contacts are getting either jumbled up within each other or duplicating.

 

This morning was the 3rd time it happened.  I am losing valubale information.

I am making calls or texting who I think I should be but it turns out to be another person.  Its very embarassing!

 

I can not locate my contact people and when I do finally find them they are listed under a different contact person's name and some or most of the information is another person's information.

 

ARG!!!!! Help!!!!

Copper Contributor
monteinjax
Posts: 13
Registered: 11-19-2009
Device: Storm 2
Location: Jacksoonville, FL
0

Re: Storm 2 Contact Book Failure

I went through and reviewed apps for backup and I am so not happy due to the fact the application Backup Assistant is not available for the BB Storm 2!!!  Cmon Verizon! 

Bronze Contributor II
JCM
Posts: 248
Registered: 10-09-2009
Device: BlackBerry Storm9530
Plan: 900 min/tethering
Location: Central Valley,California
0

Re: Storm 2 Contact Book Failure

hey Mann you need to do security wipe you have a bad contact that's causing this? Your going to loose everything but will work!
Copper Contributor
monteinjax
Posts: 13
Registered: 11-19-2009
Device: Storm 2
Location: Jacksoonville, FL
0

Re: Storm 2 Contact Book Failure

How do I do that?

Bronze Contributor II
JCM
Posts: 248
Registered: 10-09-2009
Device: BlackBerry Storm9530
Plan: 900 min/tethering
Location: Central Valley,California
0

Re: Storm 2 Contact Book Failure

 
Bronze Contributor II
JCM
Posts: 248
Registered: 10-09-2009
Device: BlackBerry Storm9530
Plan: 900 min/tethering
Location: Central Valley,California
0

Re: Storm 2 Contact Book Failure

go to options)security options)advanced options)security wipe and follow next step check mark user applications and wipe...