It’s been 4 months since the launch of Verizon Idea Exchange in the Community Forums, and we thought it would be a great time for an update!
Verizon Idea Exchange is the place where you can share ideas and suggestions with other customers as well as with Verizon. It has been very well received by our customer community with 467 total Ideas posted and 783 total comments to date. You have also been actively voting and have cast 1831 total votes across a variety of ideas.
The majority of Ideas have been related to our FiOS offering, with FiOS TV as the most popular overall category with 216 Ideas.
The top voted ideas are Soccer (add Fox Soccer Channel), Add an option to hide channels that I don't subscribe to, and HD Programming or Channel Vote Board (note: you can click on these links and go right to the idea to vote or comment yourself). Just so you know, we are tracking specific channel suggestions, votes, and sharing them with the FiOS product managers.
We have been listening to you, and several of your ideas have already been accepted – 55 in fact. An accepted idea is one that we plan to incorporate into our products and services.
Some interesting Accepted Ideas include the following:
Smarter DVR, Recording Sports Seasons, Recording Conflict Resolutions
Add Picasa App so we can view Pictures on our TV
Stream recorded shows from DVR to my Droid smartphone
We are very pleased to see so many of you coming to the Verizon Idea Exchange and interacting with us. If you haven’t visited yet, please stop by and share your thoughts with us! And for those of you who are regulars, please keep suggesting new ideas, commenting, and voting, and we’ll keep listening.
As Community Manager, Heather strives to make sure we are keeping our members at the center of our community, listening to member needs, and working with you to improve our community!
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