Some might ask what in the world is a Lithy? Well, let me tell you. The “Lithys” are also known as the Social Customer Excellence Awards presented every year by our vendor Lithium (the powerhouse behind our forums). Every year, your community management team attends the annual LiNC conference where we get to meet other community practitioners who also use the Lithium platform. We also get to meet the people at Lithium, such as our customer success manager, and that helps us with ideas for how we can