We recently posted a link to our Idea Exchange on Facebook. We loved the response and feedback, and wanted to let you know what we’re doing about it.

We’ve gone through the comments, and identified some running themes. A lot of suggestions are along the lines of what we’ve been seeing on the Idea Exchange. Some ideas like, “make FiOS available in my area” and various set top box improvements are similar to ideas that have already been suggested in our community.

There are certainly a number of good ideas from Facebook we want to consider. We’re posting new ideas from Facebook onto the Idea Exchange, with the first names of posters, and “from Facebook.” So be sure to take a look, discuss, and vote on these new ideas from Facebook.

It’s been 4 months since the launch of Verizon Idea Exchange in the Community Forums, and we thought it would be a great time for an update!

Verizon Idea Exchange is the place where you can share ideas and suggestions with other customers as well as with Verizon. It has been very well received by our customer community with 467 total Ideas posted and 783 total comments to date. You have also been actively voting and have cast 1831 total votes across a variety of ideas.

Great ideas can come from anywhere. It’s happened to all of us: you could be driving to work, out with your friends, or even sitting at home watching TV, when all of a sudden the light bulb in your head pops on and a new idea is just waiting to get out and be shared. That’s especially true of the members here on the Verizon Community- anyone who’s spent time reading the forums knows how many ideas about our products and services pop out of discussions about problems, solutions or just friendly chatter.