There are various revisions pre Gen 2 and even Gen 2 depending on the hardware Rev. Listed on the sticker on the bottom of the router. You can also find it when you log into your router and select system status. If you have a Rev. C or prior, I would try to get it replaced, if you can get a Rev. D replaced, that would be good also. But unless it is broken or really old, support is not likely to just replace it without cause. When mine was replaced, I was told not to send the old one back. It was a Rev. D. I believe the pre Gen 2 routers have a smaller NAT table, and people complained when playing online games, and other applications that used peer to peer, with many connections at one time. The router would run out of memory and lock up. But if you are not having that issue I would just let it go.
What my router shipped with.
You were told correctly. Even though the Wireless G does not support the 35/35. Rev. E is is what most everyone is getting. But I have heard of some Rev. F going out at times. I guess it depends on availability, when the Rev. E runs out of production, perhaps when there is no more Rev. E in stock. I know even on a wired connection the Rev. C is prone to locking up when playing multi user games such as X Box. Now if you were having problems with the X Box App for FiOS TV, I would demand a new one. Even Gen 2 Rev. E is better than C. Will not help wireless much. If you have your router plugged into the Rev. C, I would say the Rev. C should go. Option I used. I use the Hawking HWABN1, but there are cheaper ones available.I would say that Rev C is very old, and you should qualify for a newer version, since it is locking up intermittantly. Rev. C will probably be told to send to the recyle bin.
bbinnard wrote:
Well....mine is a Rev C
Router Status
Firmware Version: 4.0.16.1.56.0.10.14.4 Model Name: MI424-WR Hardware Version: C and I tried valiently for months to get it replaced with a Rev F (or is it Rev G - I forget) wireless N router. I was even told that I would get a new Wireless N router when I upgraded my service to 35/35 from 15/5. I even had a date/time set for a tech to do the install of the new router.
But in the end Verizon would not do it, and told me that the Wireless N models are only for business accounts and only for the 125/50 service.
As a result of this I bought a separate N router which I have set up as an N access point. This works OK but is an annoying (and costly) alternative to what could have been a clean solution.
I'd rate this level of customer service as poor.
