Any way to get my connection re-routed because of a bad hop?
chrisf112233
Newbie

Hi I have been playing a game for ~10 years or so on and off as part of a hobby.  Typically I ping ~20 or less to it, but the past few weeks or so it's been pinging around 120+ w/ packetloss.  This is not a result of any weather in the local area also.  I do know that it does clear up around 11pm, which does me no good since I must be up around 5am for work each day.

I have copied a full trace route to connect to the game server.  I have bolded where the problem starts (6th hop).  hops 7-10 seem to be masked.  My question is how does the problem in the 6th hop get fixed?  Do I have to just wait it out?  I know previously at my old ISP I was able to call them and they would contact whoever or what not and I could get it fixed within a few days usually.

This is the problem hop:

63-235-40-49.dia.static.qwest.net63.235.40.49 6 121ms 120ms 4% 

the full trace below: 

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s 
Wireless_Broadband_Router.home 192.168.1.1 1 0ms 6ms 0% 
L100.BLTMMD-VFTTP-21.verizon-gni.71.127.152.1 2 14ms 28ms 0% 
G0-10-1-2.BLTMMD-LCR-21.verizon-g130.81.59.4 3 16ms 19ms 0% 
so-1-1-0-0.RES-BB-RTR1.verizon-gn130.81.199.2 4 69ms 28ms 0% 
0.xe-7-0-0.BR1.IAD8.ALTER.NET 152.63.37.41 5 37ms 27ms 0
63-235-40-49.dia.static.qwest.net63.235.40.49 6 121ms 120ms 4% 
dca2-edge-01.inet.qwest.net 67.14.28.110 7 122ms 100% 
* Unknown Host * 72.165.86.74 8 109ms 100% 
* Unknown Host * 72.21.220.127 9 119ms 100% 
* Unknown Host * 205.251.245.53 10 112ms 100% 
* Unknown Host * 0.0.0.0 11 0ms
* Unknown Host * 0.0.0.0 12 0ms
* Unknown Host * 0.0.0.0 13 0ms
ec2-107-23-147-156.compute-1.amaz107.23.147.156 14 120ms 122ms 1%

Any help appreciated, thank you 🙂

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Re: Any way to get my connection re-routed because of a bad hop?
jt881
Enthusiast - Level 2

The problem is network congestion at alter.net which is a Verizon entity.  They don't care or acknowledge that there is an issue.  Plenty of other posts on alter.net on this forum bear this out.

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