The Verizon Service just keeps getting worse and worse. The Service is mediocre to say the least. I am constantly having connection issues in my area. Random boots, PS4 wont connect, even though I have 100% connectivity. I constantly have to call an argue because I find random charges, on my bill. Never had I been more frustrated with doing business with a company. I have to say they are the absolute worst. And to get out of a contract with them, They are going to charge me ETF fees. Thats ok verizon I am going to go on every review site I find and report how absolutely terrible your customer service and internet is. You guys are a straight rip off.
So I finally hang up after waiting for 45 minutes. I recalled and used billing customer service and explained to the operator that I just waited for 45 minutes and I would please like to speak to some one in technical service. So what does she do... She connects me to the same exact number that I just sat and waited on. I literally just explained that I wasted 45 minutes waiting and requested that I directly be transfered. VERIZON you WORK FOR ME, I DONT WORK FOR YOU!!! REFUND all the times I have I have sat on hold, Waiting for your foreign customer service reps!
How can I cancel my service with out paying ETFs. Some one please help me with this one. I am beyond fed up with the **bleep**ty customer service of Verizon. I pay my bill every month its them who are not holding up there end of the deal
Billing issue go to a phone number that is only active so called "business" hours.
Your wait times are atypical for general and technical support.
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