Beeping Sound from the Verizon Battery Outlet

[spv86]

Hello All, 

Not sure if you have experienced it before, there is a beeping sound coming from one of the 2 boxes out which the verizon power wire comes out. 

It says battery charging and there is a red light, i think its something to do with battery? Not sure what that means and who to contact, because the beep doesn't come from verizon box but the box which has the battery. 

Thanks 

[Hubrisnxs]

Check this website @ www.verizon.com/battery

It states 

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The Verizon Optical Network Terminal (ONT) Battery Backup Unit (BBU) provides backup power for your FiOS voice services, including Emergency-911 for up to 8 hours in the event of a commercial power failure. Verizon considers the battery in your BBU as a power source that you own. You are responsible for maintaining the battery in the BBU. Much like you would need to replace the batteries in a portable radio from time to time, periodically the BBU battery needs to be replaced.

Verizon provides free replacement batteries only if:

• The battery is still under warranty (warranties last for one year), OR
• You are currently enrolled in the Verizon Expert Care Device Protection Plan

Otherwise, you will need to purchase a replacement battery at verizon.com/fiosaccessories or by calling 1-800-VERIZON (1-800-837-4966)

FiOS services will continue to work as long as the ONT remains plugged in and continues to receive electrical power. Failure to replace your battery, however, may cause damage to the Verizon network equipment through leakage.

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If you need to purchase your own, I have seen them as little as 12-20 dollars @ amazon.com 

You would search for a 12v 7.2-8.0 ah Sealed Lead Acid Battery  (F2 connector)

Sometimes it's a false Negative though. 

So try this as well. Disconnect the AC Wire that plugs into your electrical outlet. 

Disconnect the Battery

Wait for about 2 minutes

Reconnect the AC Wire that plugs into your electrical outlet

Wait for the red replace battery light to come on, and then put your battery back in.

If the beeping stops and everything is ok, then it was just a hiccup or a glitch.  If it doesn't go away, then you need to replace the battery with one of the above mentioned ways. 

[somegirl]

Just to add one thing to what Hubrisnxs said, you should try calling Verizon support and see what they have from their end. We recently had a power surge that messed up the BBU itself, and they had to replace the whole thing, not just the battery.