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I am getting poor download speeds. Ran some traces and this is what I got. Seems like there is a problem at alter.net which is Verizon's netowork. How do I get this fixed?
Tracing route to atlanticmetro.com [204.145.69.1]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.8.1]
2 7 ms 7 ms 8 ms L100.NYCMNY-VFTTP-223.verizon-gni.net [{edited for privacy}
3 10 ms 11 ms 11 ms G0-14-1-7.NYCMNY-LCR-21.verizon-gni.net [130.81.
133.244]
4 7 ms 8 ms 8 ms so-5-0-0-0.NY325-BB-RTR2.verizon-gni.net [130.81
.22.16]
5 11 ms 12 ms 11 ms 0.xe-9-0-0.BR3.NYC4.ALTER.NET [152.63.23.181]
6 59 ms 196 ms 207 ms 204.255.168.194
7 39 ms 41 ms 49 ms atlantic-metro-com.tengigabitethernet6-3.ar8.nyc
1.gblx.net [159.63.51.6]
8 38 ms 47 ms 39 ms ve240.csr1.lga1.amcbb.net [108.60.132.121]
9 49 ms 40 ms 48 ms www.atlanticmetro.net [204.145.69.1]
Trace complete.
Tracing route to towerstream.com [184.168.27.48]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.8.1]
2 6 ms 8 ms 7 ms L100.NYCMNY-VFTTP-223.verizon-gni.net {edited for privacy}
3 13 ms 14 ms 17 ms G0-14-1-7.NYCMNY-LCR-22.verizon-gni.net [130.81.
133.246]
4 10 ms 8 ms 8 ms ae2-0.NY5030-BB-RTR1.verizon-gni.net [130.81.199
.178]
5 12 ms 12 ms 10 ms 0.xe-10-1-0.BR1.NYC1.ALTER.NET [152.63.18.225]
6 * * * Request timed out.
7 83 ms 82 ms 81 ms phn-edge-06.inet.qwest.net [205.171.12.146]
8 82 ms 84 ms 83 ms 63-234-235-102.dia.static.qwest.net [63.234.235.
102]
9 82 ms 84 ms 81 ms be38.trmc0215-01.ars.mgmt.phx3.gdg [184.168.0.69
]
10 82 ms 81 ms 82 ms be38.trmc0215-01.ars.mgmt.phx3.gdg [184.168.0.69
]
11 83 ms 84 ms 84 ms ip-97-74-255-129.ip.secureserver.net [97.74.255.
129]
12 82 ms 81 ms 82 ms p3nw8shg341.shr.prod.phx3.secureserver.net [184.
168.27.48]
Trace complete.
Tracing route to optimum.com [66.54.17.94]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.8.1]
2 8 ms 8 ms 5 ms L100.NYCMNY-VFTTP-223.verizon-gni.net {edited for privacy}
3 13 ms 10 ms 12 ms G0-14-1-7.NYCMNY-LCR-22.verizon-gni.net [130.81.
133.246]
4 10 ms 11 ms 8 ms so-5-0-0-0.NY5030-BB-RTR1.verizon-gni.net [130.8
1.22.18]
5 46 ms 45 ms 44 ms 0.ae2.XT3.DFW9.ALTER.NET [140.222.225.55]
6 49 ms 47 ms 48 ms GigabitEthernet6-0-0.GW14.DFW9.ALTER.NET [152.63
.96.65]
7 48 ms 48 ms 51 ms eds.com.customer.alter.net [63.125.128.110]
8 * * * Request timed out.
9 * * * Request timed out.
10 51 ms 50 ms 48 ms 66.54.17.94
Trace complete.
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I have the exact same issue. I cannot run iRacing. Look at my ping plotter. Anyone have any ideas how to fix this?
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Clueless phone support insists on sending a tech out to inspect my wiring when the problem is obviously on their backend. Thankfully, I only got fios installed 5 days ago so I can cancel w/o penalty. I have wasted way too much time on this already.