While I can get to any earthlink.net server I've tried from my office's Comcast connection, I can't get to any of them from my home FiOS connection (whioch otherwise is working OK). This is a new problem today.
It might be a DNS server problem that is causing the issue.
If you're unfamiliar with how to change your DNS, you can google the term "how do I change my DNS for Windows xx" You would need to put Windows XP or 7 or 8 depending on your OS, or you can use one of the links below.
To change the DNS servers on a Windows computer, locate the DNS area in the Internet Protocol properties, accessible from within the Network settings, and enter the new DNS servers.
Microsoft changed the wording and location of network related settings with each new Windows release so if you have trouble finding the DNS settings, see one of the operating-specific tutorials below for more help:
- How To Change DNS Servers in Windows 8
- How To Change DNS Servers in Windows 7
- How To Change DNS Servers in Windows Vista
- How To Change DNS Servers in Windows XP
Note: See Configure Your Mac's DNS Settings or Change Your DNS Settings on iPhone, iPod Touch, and iPad if you're using one of those computers or devices and need some help.
Popular DNS's to use are the following.
Free & Public DNS Servers (Updated June 2014)
Provider Primary DNS Server Secondary DNS Server Level31 209.244.0.3 209.244.0.4 Google2 8.8.8.8 8.8.4.4 Comodo Secure DNS 8.26.56.26 8.20.247.20 OpenDNS Home3 208.67.222.222 208.67.220.220 DNS Advantage 156.154.70.1 156.154.71.1 Norton ConnectSafe4 199.85.126.10 199.85.127.10 GreenTeamDNS5 81.218.119.11 209.88.198.133 SafeDNS6 195.46.39.39 195.46.39.40 OpenNIC7 216.87.84.211 23.90.4.6 Public-Root8 199.5.157.131 208.71.35.137 SmartViper 208.76.50.50 208.76.51.51 Dyn 216.146.35.35 216.146.36.36 censurfridns.dk9 89.233.43.71 89.104.194.142 Hurricane Electric10 74.82.42.42 puntCAT11 109.69.8.51 [1] The DNS servers listed above as Level3 will automatically route to the nearest DNS server operated by Level3 Communications, the company that provides most of the ISPs in the US their access to the Internet backbone.
[2] Google also offers IPv6 public DNS servers: 2001:4860:4860::8888 and 2001:4860:4860::8844.
[3] OpenDNS also offers DNS servers that block adult content, called OpenDNS FamilyShield. Those DNS servers are 208.67.222.123 and 208.67.220.123. A premium DNS offering is also available, called OpenDNS Home VIP.
[4] The Norton ConnectSafe DNS servers listed above block sites hosting malware, phishing schemes, and scams, and is called Policy 1. Use Policy 2 (199.85.126.20 and 199.85.127.20) to block those sites plus those with pornographic content. Use Policy 3 (199.85.126.30 and 199.85.127.30) to block all previously mentioned site categories plus those Norton deems "non-family friendly." Be sure to check out the list of things blocked in Policy 3 - there are several controversial topics in there that you may find perfectly acceptable.
[5] GreenTeamDNS "blocks 18 categories which include malware, botnets, dangerous websites, adult related content, aggressive/violent sites as well as advertisements and drug-related websites" according to their FAQ page. Premium accounts have more control.
[6] Register here with SafeDNS for content filtering options in several areas.
[7] The DNS servers listed here for OpenNIC are just two of many in the US and across the globe. Instead of using the OpenNIC DNS servers listed above, see their complete list of public DNS servers here and use two that are close to you or, better yet, let them tell you that automatically here. OpenNIC also offers some IPv6 public DNS servers.
[8] These Public-Root DNS servers are the only two currently operating in the United States but if you're located ouside the US, see their complete list here and choose the best servers based on your location.
[9] The censurfridns.dk DNS servers are uncensored, operated by a privately funded individual, and are physically located in Denmark. You can read more about them here. IPv6 DNS servers are also available at 2002:d596:2a92:1:71:53:: and 2002:5968:c28e::53
[10] Hurricane Electric also has an IPv6 public DNS server available: 2001:470:20::2.
[11] puntCAT is physically located near Barcelona, Spain. The IPv6 version of their DNS server is 2a00:1508:0:4::9.
Note: Primary DNS servers are sometimes called preferred DNS servers and secondary DNS servers are sometimes called alternate DNS servers. Primary and secondary DNS servers can be "mixed and matched" to provide another layer of redundancy.
It does not appear to be a DNS problem since the DNS lookup on the office system--that is via Comcast and works--is the same as the DNS lookup when I'm connected only to FiOS. Even using the explicit IP address doesn't work when I'm only on FiOS.
I am having the same problem. Mac set up. I've restarted, deleted cache, etc. etc. It's so aggravating. Ideas?
I have a feeling this is a bad route, bogon issue vs a DNS issue.
If you can access your router, do the following, and you'll hopefully be working in 5 minutes.
Actiontec MI424-WR - RELEASE DHCP
Click on MY NETWORK icon at the top.
Select NETWORK CONNECTIONS from the menu on the left.
Select BROADBAND CONNECTION (coax or ethernet) depending on your connection to the ONT.
Click SETTINGS
Click RELEASE
Click APPLY
Disconnect the router immediately to prevent it from re-requesting a DHCP lease ---- wait 5 minutes, and turn it all back on and try again
seems to be fixed--is it for you?
Yes! Thanks for asking. Don't know if Earthlink or Verizon saw the error of their ways but someone seems to have fixed it. Thanks to everyone for the suggestions but I'm really glad that I didn't have to try them.
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