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Contributor
vimarsh
Posts: 7
Registered: ‎11-05-2010
0 Kudos

Cannot access website from fios at home

I'm unable to access my homepage website from my verizon fios at home. The url is www.vimarsh.com. The website works fine from other ISPs. DNS is resolving fine. Not only this website but a few other websites on the same server are inaccessible.

Is there some verizon firewall which is blocking the server? The server address is star.lunarpages.com or 216.97.227.55

Silver Contributor II
eljefe
Posts: 605
Registered: ‎12-14-2009

Re: Cannot access website from fios at home

Your URL opens fine here in NY.   I can't imagine there's a Verizon firewall blocking your access but maybe some routing issue from your part of the country to your server?

 

If you're using a Verizon issued router you might try resetting it to the default settings.  There have been a case or two reported here where a user had been issued a recycled router and it had a setting buried in it that caused access issues.

 

Good luck.

Gold Contributor I
spacedebris
Posts: 1,692
Registered: ‎05-17-2009

Re: Cannot access website from fios at home

Well I can access it just fine from a Verizon connection, so I dont think Verizon is purposely blocking it.

 

Try running a tracert. That way we can tell if it is navigating the Verizon network or not. It is possible to be blocked on the other end. There was a rash of posts earlier this summer from people unable to access some websites that turned out to be that the websites were blocking some Verizon IP addresses. Lets see if that is what is happening to you.

 

 

Go to your command prompt (if you dont know how to do this, post back with the version of windows that you have)

 

and type

 

tracert www.vimarsh.com

 

 

post back the results




====================================================================================

Error exists between keyboard and chair.
Contributor
vimarsh
Posts: 7
Registered: ‎11-05-2010
0 Kudos

Re: Cannot access website from fios at home

the site is hosted on lunarpages.

that can be the case, lunarpages blocking my ip - donno why. i'll contact them. thanks.

here is the tracert

 

 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\Doc>tracert vimarsh.com
Tracing route to vimarsh.com [216.97.227.55]
over a maximum of 30 hops:
  1     1 ms     3 ms     1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     7 ms     8 ms     6 ms  L100.WASHDC-VFTTP-115.verizon-gni.net [71.178.19
7.1]
  3     5 ms     4 ms     6 ms  P9-2.BSTNMA-LCR-03.verizon-gni.net [130.81.49.12
8]
  4     5 ms     5 ms     8 ms  so-13-1-0-0.LCC1-RES-BB-RTR1-RE1.verizon-gni.net
 [130.81.22.54]
  5     6 ms     6 ms     5 ms  0.ae1.BR2.IAD8.ALTER.NET [152.63.34.21]
  6     5 ms     7 ms     6 ms  ae7.edge1.washingtondc4.level3.net [4.68.62.137]
  7    12 ms    16 ms    16 ms  vlan79.csw2.Washington1.Level3.net [4.68.17.126]
  8     8 ms     8 ms     7 ms  ae-71-71.ebr1.Washington1.Level3.net [4.69.134.1
33]
  9    33 ms    35 ms    35 ms  ae-2-2.ebr3.Atlanta2.Level3.net [4.69.132.85]
 10    44 ms    51 ms    54 ms  ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
 11    51 ms    52 ms    53 ms  ae-62-68.ebr2.Dallas1.Level3.net [4.69.146.67]
 12    81 ms    81 ms    80 ms  ae-4-4.car2.SanDiego1.Level3.net [4.69.133.213]
 13    79 ms    79 ms    79 ms  ADD2NET-INC.car2.SanDiego1.Level3.net [4.53.122.
70]
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *

 

Platinum Contributor I
prisaz
Posts: 6,807
Registered: ‎08-23-2008

Re: Cannot access website from fios at home

[ Edited ]

Is it working now? No issues tracert from the East coast. It could be software on your PC that is preventing the redirect. The domain name vimarsh.com does not match the end result, which is star.lunarpages.com. Or an issue with Level3's routers. Got me.

 

NeoTrace Trace  Version 3.25 - TRIAL Results
Target: vimarsh.com
Date: 11/6/2010 (Saturday), 12:00:36 PM
Nodes: 16


Node Data
Node Net Reg IP Address      Location            Node Name
   1   -   - 192.168.3.201   WASHINGTON D.C.     xxxxxxx
   2   1   - 192.168.3.1     Unknown             
   3   1   - 192.168.1.1     Unknown             ipcop.localdomain
   4   2   - x.x.x.x      Unknown             
   5   3   1 130.81.110.140  WASHINGTON D.C.     g15-0-6-292.washdc-lcr-02.verizon-gni.net
   6   3   1 130.81.29.218   38.961N,  77.339W   so-3-0-0-0.res-bb-rtr2.verizon-gni.net
   7   4   2 152.63.32.158   WASHINGTON D.C.     0.ae2.br1.iad8.alter.net
   8   5   3 4.68.62.137     WASHINGTON D.C.     ae7.edge1.washingtondc4.level3.net
   9   5   3 4.68.17.62      WASHINGTON D.C.     vlan69.csw1.washington1.level3.net
  10   5   3 4.69.134.133    WASHINGTON D.C.     ae-71-71.ebr1.washington1.level3.net
  11   5   3 4.69.132.85     Atlanta             ae-2-2.ebr3.atlanta2.level3.net
  12   5   3 4.69.134.21     Dallas              ae-7-7.ebr3.dallas1.level3.net
  13   5   3 4.69.146.83     Dallas              ae-82-88.ebr2.dallas1.level3.net
  14   5   3 4.69.133.213    San Diego           ae-4-4.car2.sandiego1.level3.net
  15   5   3 4.53.122.66     San Diego           add2net-inc.car2.sandiego1.level3.net
  16   6   4 216.97.227.55   Anaheim             star.lunarpages.com

Vimarsh.JPG

 

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