My Ipot Touch was easily working/connecting to wireless when I was using Optimum. Since I switched to Verizon recently, I cannot get my Ipod Touch to connect to wireless. I contacted technical services and we went through the steps of connecting. After quite a time spent, the agent told me that some thing should be wrong with Ipod Touch! Convenient, ha?
Anybody else has suffered this experience?
Regards.
@Cyrus wrote:My Ipot Touch was easily working/connecting to wireless when I was using Optimum. Since I switched to Verizon recently, I cannot get my Ipod Touch to connect to wireless. I contacted technical services and we went through the steps of connecting. After quite a time spent, the agent told me that some thing should be wrong with Ipod Touch! Convenient, ha?
Anybody else has suffered this experience?
Regards.
Try logging into your router and changing the settings to WPA security as a minimum. WEP is the default, and provides very little security for someone that wants to hack your wireless network.
My wireless access point is set for WPA2 Mixed for compatibility. All my Apple devices connect just fine.
If you Google Ipod, Iphone or IPAD and WEP, you will find many posts about issues connecting. Apple says use WPA or WPA2 Security.
http://support.apple.com/kb/TS3304
Router Network Security Settings
I hope this helps. It shows the page for changing encryption type
Does your iPod at least "see" the router?
If it does it should offer you a way to log-in. Look at the bottom of your router, there should be a sticker with the WPA2 Key, type that in the iPod's log-in box then touch OK or Connect.
That worked for our Nook Color.
If your router has a WEP key set up with it (which it shouldn't be in this day and age, use WPA2) you may want to try entering in the letters in as capitals instead of lowercase, and vice versa. WEP keys are not case sensitive however some devices and software can interpret the characters if entered a certain way as Hex.
You may want to logon to the router and change the security to wpa2 with a key that YOU want rather than something that someone put on there. That way you'd know what it was and what case it was entered in.
Start a new topic or ask questions in the open forum.
