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eagleninja11
Posts: 1
Registered: ‎11-11-2009
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Accepted Solution

Cannot log into router

I know that there are plenty of posts about this out there but here is one more. Here is my situation - I cannot log into my router, but I remember that I changed it from the original admin user name and password. I clicked the reset button on the back of my router to see if that would do anything (reset back to the default settings) and so far nothing. I have tried the "admin" "password" / "password1" thing and nothing happens. My router is the Westell Verizon 9100EM Router.

 

Any help will be appreciated. Thanks!

Employee Emeritus
VZ_Brett
Posts: 110
Registered: ‎09-08-2009
Location: NJ
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Re: Cannot log into router

eagleninja11 , You tried holding in the reset for a good 20 seconds then releaseing? You do get to the login page correct? You are correct it should be admin | password or pasword1. If still no luck let us know? Thanks Brett

Brett
Verizon Telecom
Fiber Solution Center


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