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Contributor
Sneezy
Posts: 2
Registered: ‎08-26-2009
Location: Home
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Check e-mail from verizon.net

I can check MY e-mail just fine from Verizon.net if I am not at home.  But, when my wife tries using verizon.net with her user name and password - she can not sign in.

 

How can she check her verizon.net e-mail when we are not at home?

Silver Contributor I
Telcoguru
Posts: 710
Registered: ‎08-06-2008
Device: Linksys WRT610N
Plan: VZ DSL 1500/384
Location: Fresh Meadows, NY
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Re: Check e-mail from verizon.net

I'm assuming that you are the primary account holder. Log in with your user name and password and click my account and go to sub accounts. Make sure that your wife's account is setup correctly and reset her password.

Contributor
Sneezy
Posts: 2
Registered: ‎08-26-2009
Location: Home
0 Kudos

Re: Check e-mail from verizon.net

Thanks.

 

After reviewing the situation, my wife realized she had CHANGED her password in Outlook. But was using her OLD PW from the browser.

 

All is well.

Thanks.

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