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Service & Device help
09-23-2010 05:13 PM - edited 09-24-2010 07:33 AM
I have a fios wireless router connected to my desktop computer. I recently got a kindle latest generation and tried to use the wireless network and cannot get in. The kindle keeps telling me to input my password. I have been doing that several times and still cannot get in even though I have a very strong signal. How do I connect to the wireless network using my kindle.
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09-24-2010 09:27 AM - edited 09-24-2010 09:28 AM
What wireless encryption protocol are you using? If you're still using WEP, trying switching over to WPA / WPA2 by logging into the router and changing it.
04-28-2011 11:12 AM
I have tried both suggestions listed and still cannot connect my Kindle. What password do they want? The one where I log on to my computer? Or the one I set up for wi fi connection? Or the router password? I'm so confused, I'm ready to through in the towel--HELP!
04-28-2011 05:01 PM
If you haven't changed any of the Wireless settings, what they want is the password to your Wireless. It would be the WEP key found on the bottom of your router. It's also the same key your Wireless Computers use to connect to the Wireless.
12-30-2011 02:25 PM
It should say what revision you have on the bottom of the router (the same sticker that displays the WEP Key). The Rev. A and Rev. D have different looks as well, which can help distinguish them. The Rev. A looks more boxy and brick-like, whereas the Rev. D is rounded and has status lights located behind a black plastic faceplace.
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