FiOS Internet

[#1]

Hi there! I've got a bit of an odd problem.

I switched from DSL to FiOS For Business in 2007, and my email accounts transfered over with it, just like clockwork.

Earlier this year I switched the plan back to residential as I didn't need a static IP any longer, but when that happened I lost my verizon emails and login for the portal area.

I never really cared up until a day ago when an old account on another website needed to verify I still owned the email account, and locked me out until I did so.

I'm curious, can I reclaim the email adresess that I used to own, seeing as they're not currently in use (Test email bounced back as non-deliverable)?

(And out of curiosity: What happened to 24 hour FiOS support? 5a-8p isn't 24 hours. Not a big issue, but where'd the support go?)

Thanks a bunch!

[#2]

They are 24/7 you must of gotten the sales office, =[

Its possible they got disabled, try using the FORGOT MY PASSWORD link...

If you are still having an issue please send me a Private Message with your name, billing telephone number, and a brief description of your problem.

** Don't know how to send a Private Message? ** (To send a Private Message, Click on my name to the left, then click on "Send this user a private message" )

[#3 · Accepted solution]

Charles,

Thank you for the speedy reply. I've actually had to have a support ticket submitted to the email department as the accounts were closed but not able to be re-registered.

Hopefully I should hear back within the next few days.