Email server failure
yalimed
Newbie

When I use the credentials for verizon.net, the Verizon email server fails to authenticate.  This is true whether accessing the mail server through Outlook or the Service support page.  Does anyone have a clue about what would cause credentials that work to sign onto verizon.net and access email would fail when presented through Outlook or the service support email test page.

In outlook, I have tried to present the userID as both username@verizon.net and username .  The service support page only supports username@verizon.net.

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Re: Email server failure
abhi_col
Contributor - Level 3

--The account name should only be username, no need to type username@verizon.net

--Outgoing server requires authentication.

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