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Is Verizon causing the time outs to facebook? Access seems to be limited and we have had a neighbor complain about the same issue and they also have Verizon service.
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Working for me must be your connection try restarting your router
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does not help!
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Don't know what else to tell to you... because it is working for me maybe try tech support and ask them
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Do you live in Southern California, if so this is an issue that some users have been experiencing for some time. See the Xbox Live Threads and DNS SoCal Issues thread. Are you able to get on to www.costco.com, because that is another site that is giving people problems.
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Three days we've been dealing with this. First my XBox Live didn't work. So I got a new IP address on my router. Now Facebook doesn't work. This is pathetic.
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I'm accessing the internet from Southern California. Facebook availability has been spotty. I've done a "traceroute" and it times out at one point. I'll paste that below. Also, costco.com is not showing up, getting the Verizon search engine "unable to find" page.
Must be some sort of nameserver/DNS issue. Right?
Traceroute has started…
traceroute: Warning: facebook.com has multiple addresses; using 66.220.149.11
traceroute to facebook.com (66.220.149.11), 64 hops max, 52 byte packets
[after passing through my local modem...]
7 vlan70.csw2.losangeles1.level3.net (4.69.144.126) 36.051 ms
vlan60.csw1.losangeles1.level3.net (4.69.144.62) 81.110 ms 42.967 ms
8 ae-73-73.ebr3.losangeles1.level3.net (4.69.137.37) 32.351 ms
ae-93-93.ebr3.losangeles1.level3.net (4.69.137.45) 34.676 ms 31.843 ms
9 ae-3-3.ebr1.sanjose1.level3.net (4.69.132.9) 39.571 ms 41.042 ms 42.064 ms
10 ae-91-91.csw4.sanjose1.level3.net (4.69.153.14) 39.933 ms
ae-81-81.csw3.sanjose1.level3.net (4.69.153.10) 41.328 ms
ae-71-71.csw2.sanjose1.level3.net (4.69.153.6) 40.896 ms
11 ae-22-60.car2.sanjose2.level3.net (4.69.152.12) 42.486 ms
ae-32-90.car2.sanjose2.level3.net (4.69.152.204) 43.753 ms
ae-12-70.car2.sanjose2.level3.net (4.69.152.76) 41.377 ms
12 facebook-in.car2.sanjose2.level3.net (4.59.4.90) 46.756 ms 45.744 ms 46.036 ms
13 ae10.bb01.pao1.tfbnw.net (74.119.77.128) 46.209 ms 48.268 ms 41.973 ms
14 ae2.dr02.snc5.tfbnw.net (74.119.77.192) 43.822 ms 42.446 ms
ae0.dr01.snc5.tfbnw.net (74.119.77.180) 46.027 ms
15 po510.csw02b.snc5.tfbnw.net (74.119.78.26) 43.270 ms
po510.csw02a.snc5.tfbnw.net (74.119.78.22) 45.175 ms
po509.csw02b.snc5.tfbnw.net (74.119.78.28) 45.188 ms
16 * * *
17 * * *
this is where it hangs and times out.
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If you can please post your trace routes (take out your local modem info) this will be helpful for Verizon Network Specialists:
traceroute to www.facebook.com (69.171.228.11), 64 hops max, 72 byte packets
[after passing through my local modem...]
5 0.ae1.br1.lax15.br1.lax15.alter.net (152.63.112.1) 7.469 ms 7.203 ms 7.309 ms
6 ae-7.r05.lsanca03.us.bb.gin.ntt.net (129.250.8.85) 7.179 ms 5.825 ms 6.811 ms
7 ae-2.r20.lsanca03.us.bb.gin.ntt.net (129.250.2.229) 7.279 ms 7.004 ms 5.993 ms
8 ae-2.r21.snjsca04.us.bb.gin.ntt.net (129.250.2.147) 27.337 ms 22.109 ms 17.501 ms
9 ae-4.r06.plalca01.us.bb.gin.ntt.net (129.250.4.118) 17.130 ms 17.236 ms 17.875 ms
10 ae-2.r05.plalca01.us.bb.gin.ntt.net (129.250.5.237) 20.050 ms 20.373 ms 20.716 ms
11 140.174.21.142 (140.174.21.142) 18.486 ms 18.907 ms 18.086 ms
12 ae2.bb02.pao1.tfbnw.net (74.119.77.130) 17.953 ms 17.725 ms 17.771 ms
13 ae10.bb02.prn1.tfbnw.net (204.15.20.71) 38.643 ms 40.186 ms 39.206 ms
14 ae1.dr04.prn1.tfbnw.net (204.15.23.91) 40.709 ms 37.958 ms 39.445 ms
15 * * *
16 * * *
17 * * *
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Sorry, here's the entire traceroute before it hangs:
Traceroute has started…
traceroute: Warning: facebook.com has multiple addresses; using 69.171.229.11
traceroute to facebook.com (69.171.229.11), 64 hops max, 52 byte packets
1 (local modem)
2 l104.lsanca-dsl-31.verizon-gni.net (71.119.229.1) 38.041 ms 29.153 ms 30.314 ms
3 g0-5-4-3.lsanca-lcr-22.verizon-gni.net (130.81.195.74) 32.882 ms 34.571 ms 37.226 ms
4 so-6-0-0-0.lax01-bb-rtr2.verizon-gni.net (130.81.29.126) 35.107 ms 32.786 ms 35.835 ms
5 0.ae2.br3.lax15.alter.net (152.63.2.133) 32.054 ms 33.521 ms 34.062 ms
6 4.68.63.245 (4.68.63.245) 31.942 ms 33.774 ms 32.658 ms
7 vlan70.csw2.losangeles1.level3.net (4.69.144.126) 41.854 ms
vlan60.csw1.losangeles1.level3.net (4.69.144.62) 33.955 ms
vlan90.csw4.losangeles1.level3.net (4.69.144.254) 33.480 ms
8 ae-73-73.ebr3.losangeles1.level3.net (4.69.137.37) 30.927 ms
ae-83-83.ebr3.losangeles1.level3.net (4.69.137.41) 33.264 ms 33.749 ms
9 ae-3-3.ebr1.sanjose1.level3.net (4.69.132.9) 42.136 ms 44.410 ms 43.300 ms
10 ae-71-71.csw2.sanjose1.level3.net (4.69.153.6) 50.117 ms 51.336 ms 54.474 ms
11 ae-3-80.edge2.sanjose3.level3.net (4.69.152.145) 39.588 ms
ae-2-70.edge2.sanjose3.level3.net (4.69.152.81) 44.729 ms 81.300 ms
12 facebook-in.edge2.sanjose3.level3.net (4.53.210.14) 45.191 ms 43.773 ms
facebook-in.edge2.sanjose3.level3.net (4.53.210.62) 62.524 ms
13 ae2.bb02.sjc1.tfbnw.net (204.15.21.166) 83.519 ms
ae1.bb01.sjc1.tfbnw.net (74.119.76.23) 42.998 ms 45.054 ms
14 ae12.bb02.prn1.tfbnw.net (74.119.79.109) 68.445 ms 67.736 ms 68.801 ms
15 ae1.dr04.prn1.tfbnw.net (204.15.23.91) 70.812 ms * *
16 po1022.csw06b.prn1.tfbnw.net (204.15.22.55) 68.739 ms * 65.258 ms
17 * * *
Thanks.
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e are in Southern California and facebook is working at this moment..........:)
Hop | (ms) | (ms) | (ms) | IP Address | Host name |
1 | 0 | 0 | 0 | 206.123.64.154 | jbdr2.0.dal.colo4.com |
2 | 0 | 0 | 0 | 173.219.246.92 | 173-219-246-92-link.sta.suddenlink.net |
3 | 0 | 0 | 0 | 206.223.118.115 | equinix.br01.dfw1.tfbnw.net |
4 | 44 | 50 | 44 | 204.15.21.6 | xe-2-3-0.br01.lax1.tfbnw.net |
5 | 46 | 46 | 46 | 74.119.76.165 | xe-4-0-1.bb01.pao1.tfbnw.net |
6 | 69 | 69 | 68 | 204.15.20.51 | ae9.bb01.prn1.tfbnw.net |
7 | 66 | 112 | 66 | 74.119.79.101 | ae0.dr01.prn1.tfbnw.net |
8 | 66 | 66 | 66 | 74.119.76.1 | po1016.csw01a.prn1.tfbnw.net |
9 | 66 | 66 | 66 | 69.171.224.39 | www-14-01-prn1.facebook.com |
Trace complete