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My internet has been shut down by the Family Protection software which is not working. I have tried to repair it but cannot get it to come up. I have tried to uninstall it but it requires my adminstrator user ID and password plus an uninstall code. Since I can't access Family Protection where can I get the code to unistall it?
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The uninstall code is found in the software itself, so when you double click to open the main screen, there is an uninstall code on the left.
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My daughter Laptop can not get to the ineternet because the Verizon Family protection. Not sure of Username and password to change settings.
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I installed and main pc has major issues. I looked for that code, and there is none. Can anyone help, before I throw this thing out the window (frustrated).
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