FiOS Availability Checker broken?
mattlokk
Newbie

Several months ago, I went to the FiOS availability checker to see if I could get the service in my area.  To my extreme frustration I would enter an address, then be forced to choose from a list of addresses that looked similar to the one I entered, but were all in different towns.  I remember even trying to call customer support, only to get even more frustrated, and have my question still unanswered.  So, I said 'forget it.'

Now, I'm curious again, but it seems their availability checker is still a piece of crap.  I've tried my current address, as well as several other ones around the town, but I'm always forced to choose from a list of incorrect addresses.

I live in Bellingham Washington.  An address I've tried to use is where i used to live:

2506 Douglas Ave Apartment 7

Bellingham, WA 98225

and the results it gives me to choose from:

- 2506, DOUGLAS DR, APT 7, APT 7, FERNDALE, WA, 98225.      

- 2506, DOUGLAS RD, APT 7, APT 7, FERNDALE, WA, 98225.      

- No, I need to re-enter my address

 I do not live in Ferndale.   I don't know why it tries to make me say that I do.

Whatever....  Is FiOS available in Bellingham?  Someone please tell me because it appears that Verizon is unable to do that.

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Re: FiOS Availability Checker broken?
BrianMcD
Specialist - Level 1
It is just the way the Verizon Database is resolving your Zip Code.  The 2 locations are approximately 12 miles apart, but everything else matches.  I would sign up and see what happens.
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