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tmey1
Posts: 1
Registered: ‎09-10-2010
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Fios internet lag relating to tv.

So I recently upgraded my services to include fios tv and the 35/35 fios internet (home phone as well). I noticed that whenever I have the tv on and i'm watching some hd programming, my internet begins to lag. Badly. It gets to the point where I feel like i'm on dial up.

 

I don't know if anyone else experiences this same problem, but I would very much like to hear from others. Whats the point of having both internet and tv when I can only ever use one of the other at a time. Help anyone?

Silver Contributor IV
viafax999
Posts: 1,086
Registered: ‎11-10-2009
Device: Laptops, IpodTouch
Plan: triple play
Location: Westford MA
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Re: Fios internet lag relating to tv.


tmey1 wrote:

So I recently upgraded my services to include fios tv and the 35/35 fios internet (home phone as well). I noticed that whenever I have the tv on and i'm watching some hd programming, my internet begins to lag. Badly. It gets to the point where I feel like i'm on dial up.

 

I don't know if anyone else experiences this same problem, but I would very much like to hear from others. Whats the point of having both internet and tv when I can only ever use one of the other at a time. Help anyone?


I would like to hear the answer to that question too as I can't believe there can be any connnection between the issues you are mentioning.

Silver Contributor II
Anti-Phish
Posts: 748
Registered: ‎12-04-2009
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Re: Fios internet lag relating to TV.

[ Edited ]

Assuming you're not talking about HD VOD, there should be no interaction between the video signal and your internet connection.  Every (non-VOD) channel is present at all times on the coax, whether you're watching it or not. Your internet connection and your video are delivered over different wavelengths on the fiber and over different frequencies on the coax. 

 

If you can demonstrate this happening, you should have VZ dispatch a tech.  This certainly not something that should be happening.

 

Bronze Contributor II
GaryDoug
Posts: 396
Registered: ‎07-07-2010
Location: Florida West Coast (no oil yet)
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Re: Fios internet lag relating to tv.

No problem here. I have a VOD HD movie on right now and can still test upload and download at 30/25. Router internet light is flashing like a strobe light, but no effect on my Internet access.

----------------------------------------------------------------------------------
self-employed EE ..... after my job was out-sourced to China
Silver Contributor IV
jumpin68ny
Posts: 1,546
Registered: ‎05-14-2009
0 Kudos

Re: Fios internet lag relating to tv.

Does your TV have a built in wireless?  Maybe something is transmitting from your TV that is causing interference with your wireless connection.  Its a long shot but a thought.

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