Customers With Disabilities
Reply
Contributor
several
Posts: 1
Registered: ‎01-23-2010
0 Kudos

Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?

[ Edited ]

I'm wanting to check for/download install a firmware upgrade for my Westell UltraLine Series3 A90-9100EM15-10.

 

It's currently running

Software Version:     1.02.00.04
Release Date:     Aug 28 2008

 

I'm hoping there's an upgrade available that fixes the HDMI Handshake/dropout problem?

 

Anyway, the screen I'm taken to after clicking "upgrade" in the router's management UI says :

Check every xx hours at URL _______

 

The field after "at URL" is not populated.

 

If I click "check now" I get:

 

"URL must be in the format: protocol://user:smileytongue:assword@host:smileytongue:ort/path where protocol is one of http, https, ftp or tftp. Either user or password, or both, may be left out. The port number is also optional."

 

Was that URL field supposed to be populated by the tech who installed the FIOS?

 

Where can I find that URL so I can paste it in and get my firmware updates?

 

 

Silver Contributor II
KenAF
Posts: 585
Registered: ‎10-22-2008
Device: Blackberry 9630
Location: Washington, DC
0 Kudos

Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?

[ Edited ]

 


several wrote:

I'm wanting to check for/download install a firmware upgrade for my Westell UltraLine Series3 A90-9100EM15-10.

 

It's currently running

Software Version:     1.02.00.04
Release Date:     Aug 28 2008

 

I'm hoping there's an upgrade available that fixes the HDMI Handshake/dropout problem?

 


The Westell is your Internet wireless/MoCA router.  It is responsible for your Internet access, and supplies guide data and VOD to the Motorola STBs and DVRs.   It has nothing to do with the HDMI output on the Motorola boxes.  It has nothing to do with the picture or sound on your local and cable channels.

 

Version 1.02.00.04 is the latest firmware available for the Westell 9100EM Internet router.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
Copper Contributor
acitrano
Posts: 11
Registered: ‎05-07-2009
Location: Venice, CA
0 Kudos

Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?

A year and a half seems like an awfully long time to go without a firmware update, when we know there are issues with this router. It's good, but it does drop packets and that issue has been unaddressed for too long.

Contributor
Garcia3016
Posts: 3
Registered: ‎07-08-2010
0 Kudos

Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?

I agree. this is WAY too long for a firmware upgrade. I believe Westec needs to address this issue or Verizon needs to find out a release date. Anyone?? At LEAST provide us a permanent URL so we don't have to constantly run around in circles waiting to see if one is released. 

 

It's 2010 now and there is no reason there shouldn't be a newer version by now. Anyone? 

Copper Contributor
jnmarshall
Posts: 21
Registered: ‎04-16-2010
Plan: Fios 15/5
Location: DFW
0 Kudos

Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?

I had service installed back in April. I recieved a Westell A90-9100EM15-10 Hardware revision B Firmware 1.03.00.08

I've searched the web and could not find anything newer. I also could not find this version.

Contributor
Garcia3016
Posts: 3
Registered: ‎07-08-2010
0 Kudos

Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?

And, usually, contacting the mfg. doesn't help. They just redirect you to Verizon for support...which we know the end result of that....

Contributor
rollandw
Posts: 1
Registered: ‎07-20-2010
0 Kudos

Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?

the hdmi problem is a firmware issue with your tv. ive seen it happen a couple of times. my friend contacted his tv manufaturer and they sent him a usb drive with the upgrade for free and it fixed it

Contributor
jandv
Posts: 2
Registered: ‎05-15-2011
0 Kudos

Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?

I'm looking for the firmware 1.03.00.08 for this router.  I know it exists, because that's what's on my original router that is being replaced by verizon.  The new router they sent me has 1.02.00.04.  The tag on both routers show the 1.02.00.04, but under "System Monitoring" on the old router, it clearly states 1.03.00.08.

 

Anyone know where to find this elusive file?

 

Thanks.


KenAF wrote:

 


several wrote:

I'm wanting to check for/download install a firmware upgrade for my Westell UltraLine Series3 A90-9100EM15-10.

 

It's currently running

Software Version:     1.02.00.04
Release Date:     Aug 28 2008

 

I'm hoping there's an upgrade available that fixes the HDMI Handshake/dropout problem?

 


The Westell is your Internet wireless/MoCA router.  It is responsible for your Internet access, and supplies guide data and VOD to the Motorola STBs and DVRs.   It has nothing to do with the HDMI output on the Motorola boxes.  It has nothing to do with the picture or sound on your local and cable channels.

 

Version 1.02.00.04 is the latest firmware available for the Westell 9100EM Internet router.


 

Contributor
jandv
Posts: 2
Registered: ‎05-15-2011

Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?

Nevermind.  I've found it.  The link to 1.03.00.08 firmware is http://download.verizon.net/webdownload/firmware/upgrades/westell_router_9100em/A90-9100EM15-10-1.03...

 

Contributor
NicB
Posts: 1
Registered: ‎05-21-2011

Re: Firmware upgrade for Westell UltraLine Series3 A90-9100EM15-10 ?


jandv wrote:

Nevermind.  I've found it.  The link to 1.03.00.08 firmware is http://download.verizon.net/webdownload/firmware/upgrades/westell_router_9100em/A90-9100EM15-10-1.03...

 


the latest (higher number) firmware is: 1.03.00.08   However, I have very frequent Internet losses while connecting through WiFi

 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools