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I am constantly being redirected to another site rather than my search and/or it is hanging up on "searching for Google analytics" when I try to click a link.
My limited research has shown that I must have the Google redirect virus. However none of my virus or malware programs (AVG, Malwarebytes, Hitman Pro) are finding anything.
What can I do to fix this? Could I have a virus on my router? This happens on both my desktop which is directly hooked to modem and to my laptop which is wirelessly connected.
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Did you run the scan on both computers using Malwarebytes? did you update the program/definitions prior to scanning? According to some web sites Malwarebytes should clean it up. Your router cannot get a virus/trojan but it can be spread to other PC's on your home network, regardless if they are wired or wireless connected.
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I would advise you to use the DNS Checker tool from http://www.grc.com/dns/benchmark.htm , to see if it has something to deal with the DNS Servers.
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I would say check your DNS servers. If you are using Verizon's and they end in 12, then the issue is the redirect service, just set the DNS to be static, you can continue to use Verizon's but change the 12 to 14, so that it will not redirect. See the below link,
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you may also want to try running malwarebytes when Windows is in safe mode. I've found a couple of spywares that way.
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fyi, there are some rootkit virus's that are **bleep** near impossible to get rid of without a clean whipe of your system. if it's a rootkit virus, make sure to test it, clean it, restart and test again and even test one more time, they are persistent and will tell you it has been cleaned, but then pop up the second you restart your machine.
best of luck
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also verizon has a free use (3 times only) security scan and removal
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Type in command prompt:
netsh interface ip set dns "Local Area Connection" static 8.8.8.8
Type again in command prompt(CMD)
ipconfig/all
notice that your primary dns must be 8.8.8.8
If it changes by itself you have a virus. You either read a lot or pay for a tech,software ect to fix it.
If the problem persist you might want to try a software called advanced system care. You can get it znet.com for free.
The Virus name is W32.Tidserv.G
To remove follow these instructions:
http://www.symantec.com/security_response/writeup.jsp?docid=2009-032211-2952-99
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how do I check my DNS servers?
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"how do I check my DNS servers?"
Click on Start, then select "Control Panel".
Double click on "Network and Dial-up Connections".
Right Click on the LocalNet Icon, and select properties.
Click on the tab labeled "Networking".
In the white box labeled "Components checked are used by this connection" double click on "Internet Protocol (TCP/IP)".
Make sure the option "Obtain DNS server addresses automaticly" is selected.