FiOS Internet

[#1]

I want to register my new FIOS account at Verizon.com, but am having trouble installing FIOS software on my Mac (note: I don't need this software for anything except registration; my FIOS service is working great without the software). 

An old message in this forum says I automatically have a "vzid" somewhere which, along with a reset password, would allow me to log into my account at Verizon.com without needing to install the software.

How do I find out my vzid number? I'm unable to get to a live human being via telephone, but, anyway, I'm not sure if this is a tech question or a billing question.

Many thanks for any help,

JIM

[#2]

for that you would need to contact tech support. The ON-LINE chat should have it also.

[#3]

Trying to sign in to use In Home Agent. 

How do I get VZID number, and what is MON??