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Contributor
LeeYac
Posts: 6
Registered: ‎08-20-2010
Device: Fios
Plan: Fios Voice
Location: NNJ
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How can I switch from PPPOE Fios Internet to DHCP?

Hi,

    Tier 1 tech support told me it would cost me and a truck roll.   I know all that needs to be done is to adjust the circuit on VZ's end. Anyone ?

Lee

Gold Contributor VII
Smith6612
Posts: 4,515
Registered: ‎12-15-2010
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Re: How can I switch from PPPOE Fios Internet to DHCP?

I'm not sure on the specifics as to how this is done. I'm pretty sure it's something that may require a truck roll, if it's a matter of you being on BPON and it requires everyone on the splitter/OLT to have the same type of connection. There isn't a big difference between PPPoE and DHCP besides the increase in MTU and of course, the MAC address lock for the router (making hooking up a router less complicated) as it's provisioned high enough to make up for the overhead associated from PPPoE and the underlying ATM network.

 

The charge to move you onto the Gigabit Ethernet from ATM shouldn't happen though. It's something Verizon eventually has to do as they phase out the original FiOS gear with newer gear for support of new speeds and more capacity. The question is, does Verizon have the capability for your line to move you onto DHCP and off of PPPoE/ATM.

 

Perhaps someone better suited and more familiar with the underworking of FiOS can help.

Bronze Contributor I
abhi_col
Posts: 147
Registered: ‎11-18-2009

Re: How can I switch from PPPOE Fios Internet to DHCP?

Its all about the GWR(Gateway router) in your area. If it gets upgraded, you will be switched to DHCP.
Contributor
LeeYac
Posts: 6
Registered: ‎08-20-2010
Device: Fios
Plan: Fios Voice
Location: NNJ
0 Kudos

Re: How can I switch from PPPOE Fios Internet to DHCP?

Hi,

    My BPON went last year. I am positive its a GPON.. Everyone else in my Neighborhood (That I know of) has GPON and DHCP.

It does NOT require a truck roll :smileyhappy:

Thx

Lee

 

Gold Contributor VII
Hubrisnxs
Posts: 5,105
Registered: ‎07-22-2009
0 Kudos

Re: How can I switch from PPPOE Fios Internet to DHCP?


The ONT at a customer location has nothing to do with DHCP or PPPoE. It is the gateway router on Verizon's end that hands out internet connections either DHCP or PPPoE.

You cannot make your connection work with DHCP just by changing your router's settings. Also, upgrading your router's firmware will not help. Verizon would need to update equipment on its end to allow DHCP.

The Actiontec MI424WR router supplied by Verizon will automatically detect whether the gateway is using PPPoE or DHCP and will select to correct protocol to make the connection.

You can determine if you are DHCP or PPPoE from your router's main status page.
If the main status page shows Connected Broadband coax or broadband ethernet, your connection is DHCP.
If the main status page shows Connected WAN PPPoE or WAN PPPoE 2, your connection is PPPoE.

 

http://www.dslreports.com/faq/14079


 

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