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Reply
Contributor
JayKs1
Posts: 2
Registered: ‎12-20-2008
0 Kudos

How long does upgrade take?

     Today I upgraded from 10/2 to 20/5.  How long does it take to see the results, my account shows 20/5 service and the person I spoke with said something about 10:00 pm.  Do I have to shut the pc down and reset the router, or will I see the speed increase through speedtest.net?

 

 

 

 

                                                                                   Thanks

Copper Contributor
Cardevsan
Posts: 15
Registered: ‎12-09-2008
Location: In Front of Monitor
0 Kudos

Re: How long does upgrade take?

Pc,No need to shut down.

 

Your router probably not,But you can re-boot it later to see.

 

It should be automatic,Run some speed tests after 10 pm to see.

 

Verizon probably needs to reset their internal routers though.(might be wrong here)

 

Employee
CharlesH
Posts: 895
Registered: ‎12-01-2008
Location: New Jersey
0 Kudos

Re: How long does upgrade take?

Usually it happens right after your order completes. Wait 24 hours, if still getting a slow speed please send me a private message, with your telephone number and name.
 

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