I have a new router and now I can't connect my sons xbox to the network.
dmthead
Enthusiast - Level 1

I have a new router and now I can't connect my sons xbox to the network. It says I can't obtain an IP address from my router or modem but my PC does.

1 Solution

Correct answers
Re: I have a new router and now I can't connect my sons xbox to the network.
dmthead
Enthusiast - Level 1

The Xbox was connected via an ethernet cable and apparently whatever took out the modem/router also damaged the cable.

Changed the cable and all is well now.  Thanks for the ideas!

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Re: I have a new router and now I can't connect my sons xbox to the network.
Anti-Phish1
Master - Level 1

Have you powercycled the Xbox so that it requests a new DHCP lease?

Re: I have a new router and now I can't connect my sons xbox to the network.
Hubrisnxs
Legend
Re: I have a new router and now I can't connect my sons xbox to the network.
dmthead
Enthusiast - Level 1

The Xbox was connected via an ethernet cable and apparently whatever took out the modem/router also damaged the cable.

Changed the cable and all is well now.  Thanks for the ideas!