FiOS Internet

[#1]

Hi-- I have had FIOS fr several months-- I have long had problems streaming Video--From YouTube to Television-- anything.

I do run Firefox 13 -- most of the time (yes --I KNOW it's 'not supported') -- but I've used Firefox for YEARS -- I used to have Cox Cable --never any issues there.

I have tweaked and troubleshot until my fingers bled-- no improvement. I'm fairly tech-savvy. I built this PC.

It IS getting old-- it's an XPSP3  machine-- with 2 Gigs of DDR2 RAM and ALL updates

-- but I feel as though FIOS' performance has never been what it SHOULD be.

I finally gave in and ran a speed test at Verizon's site in Internet Explorer -- I viewed the detailed results which I will post below-- pehaps someone can help me tune this thing --so it flies as it should.

I have the 50MB/s down and 20 up -- and I can't watch a lousy YouTube video all the way through. LOL.

Broadband Speed Test

Analysis information:

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [8192]
running 10s outbound test (client to server) . . . . . 6.67Mb/s
running 10s inbound test (server to client) . . . . . . 49.13Mb/s

------ Client System Details ------
OS data: Name = Windows XP, Architecture = x86, Version = 5.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_31

------ Web100 Detailed Analysis ------
Client Receive Window detected at 1045440 bytes.
2.4 Gbps OC-48 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Alarm: Duplex mismatch condition found: Host set to Full and Switch set to Half duplexD

Web100 reports the Round trip time = 159.97 msec; the Packet size = 1452 Bytes; and
No packet loss - but packets arrived out-of-order 0.19% of the time
This connection is receiver limited 1.73% of the time.
Increasing the the client's receive buffer (1020.0 KB) will improve performance
This connection is sender limited 97.1% of the time.
This connection is network limited 1.17% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [{edited for privacy}] but Client says [192.168.1.2]

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[#2]

The NDT test seems to be complaining about a Half Duplex Ethernet link. That may be worthwhile to investigate since Half Duplex connects will slow you down. Check in the router's system monitoring section for the Ethernet ports to see what mode they are running in (100Mbps Full Duplex is where it should at least be), and make sure your network adapter is set to auto negotiate, as some will go into half duplex mode if you try to force a specific speed. Also, if you are running a wired connection to the ONT instead of MoCa, that is another another thing to check. A bad cable can cause the link to go to half duplex mode between the router and the ONT which will be picked up by the NDT test as well. Also, when the machine was tuned or optimized, did you happen to use the Verizon Optimizer tool or did you run a tool such as Dr. TCP from DSLReports or TCP Optimizer from Speedguide?

[#3]

used the fios optimizer....

you've given me a couple of options to check... thank you

[#4]

You're welcome! Let us know if you still need help.

[#5]

OK-- now I have another "silly" issue... I cannot logon to the router itelf. If I try the default login values-- the passowrd fiels enters 3 invisible characters for every ONE typed.  If I reset the router to defaults-- I'll lose all the configuration settings too, right. Is there a base set of network parameters I can use to retore the setup afterwards ??

[#6]

The FiOS router, unless you're on PPPoE (meaning you got connected a few years ago) will be good to go after a reset if you were to reset it. Typically the login for the ActionTec is admin as the username, and the passcode being the Bar coded Serial Number on the router. You can give that a try. Failing that, unless you have a backup copy of the router's config file, once you reset it you will need to reconfigure the router with the settings you might have had in it before.

Be aware that the 3 characters being filled in is meant as a "Security" feature. There's nothing wrong with your typing or keyboard if that's happening. Enter in your password as intended and it should work. Also after a reset, the router will ask you to change the password for it right away.

[#7]

I don't have the actiontec... I have the Verizon 1424WR router-- set up as wired...Will it still be OK after reset ??

[#8]

Look for the little sticker  on the router;  It lists all sorts of good things - the first of which is your login p-word

So it should be   admin

                           whatever is on the sticker

It's nanny-Verizon telling you they don't like admin, admin anymore as it is not secure