I used to get faster download and upload speeds
Jack1081
Newbie

I used to get about 3.5 MB download speeds and about 7 MB upload speeds. Then about a month ago that all changed. Now it is about 1 MB both downloading and uploading.This all happened right around the time I started getting emails offering me faster speeds for more money. Seems fishy to me. What's going on?

Jack108

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Re: I used to get faster download and upload speeds
Sean3040-2
Enthusiast - Level 3

What speed are you paying for?


At a minimum you should have the FiOS advanced WiFi and or the Quatum Gateway


You might need a new ONT

Call tech support and aks them to run a health check on the router and see if enough light is passing through the ONT

Proceed from there. 

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