Internet
docbagby
Enthusiast - Level 2

I have had 2 verizon techs come to my house and tell me the Neptune pop has been hacked. Every night for the last 6 weeks the gateway would go up and down. If this cannot be resolved because it is too expensive I will cancell my service and go woth optimum and i will NOT pay the internet part of my bill. If anyone from verizon sees this and has an answer please respond.

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Re: Internet
tns2
Community Leader
Community Leader

????Are you sure they were from Verizon.  Doesn't sound like the way they operate.

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Re: Internet
docbagby
Enthusiast - Level 2

yes they were from verizon and in a verizon truck.

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Re: Internet
tns2
Community Leader
Community Leader

Are you talking about Neptune NJ??  if so see http://forums.verizon.com/t5/FiOS-Internet/Slow-FIOS-download-speeds-in-Northern-NJ/td-p/277941

And this is a PEER TO PEER forum VERIZON does not usually repond to anything here, as only Verizon Moderators work these boards.

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