02-11-2012 02:54 PM
Has anyone had a problem with setting up a Kindle Fire. My Kindle Fire will connect
to the internet but when I try to download a book from Amazon it won't download unless
I go to a public wifi spot. I have called Amazon support and Verizon support. No one has
been able to resolve this issue.
Solved! Go to Solution.
02-12-2012 01:40 PM
Are you getting an error of some sort?
02-12-2012 05:17 PM
Are you able to actually browse the Internet on the Kindle Fire, or are you simply stating that it will connect to the wireless and pull an address, so it is connected?
02-12-2012 05:20 PM
no, my son-in-law suggested I change my router from WEP to WPA.
The Fire wouldn't download on his wifi either' he also has Verizon.
02-12-2012 05:26 PM
It is connected, I can get email, go to facebook and bring up web pages.
02-12-2012 05:38 PM
I'm not sure if this would help any, but try toggling the Firewall off on the FiOS router. Visit http://192.168.1.1/ and click on Firewall Settings at the top of the page. See if you can set it to No Security, or Low security if it's set to anything higher. I don't know if the Kindle downloads data over HTTP or another port/protocol off of the top of my head, but it's worth a try.
02-13-2012 07:06 AM
Thanks I'll try that.
04-10-2012 07:15 AM
Moved for greater exposure