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Contributor
rebyl1
Posts: 4
Registered: ‎02-11-2012
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Accepted Solution

Kindle Fire

Has anyone had a problem with setting up a Kindle Fire. My Kindle Fire will connect

to the internet but when I try to download a book from Amazon it won't download unless

I go to a public wifi spot. I have called Amazon support and Verizon support. No one has

been able to resolve this issue. 

Nickel Contributor
Hokiedad
Posts: 51
Registered: ‎02-02-2011
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Re: Kindle Fire

Are you getting an error of some sort?

Gold Contributor VII
Smith6612
Posts: 4,515
Registered: ‎12-15-2010
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Re: Kindle Fire

Are you able to actually browse the Internet on the Kindle Fire, or are you simply stating that it will connect to the wireless and pull an address, so it is connected?

Contributor
rebyl1
Posts: 4
Registered: ‎02-11-2012
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Re: Kindle Fire

no, my son-in-law suggested I change my router from WEP to WPA.

The Fire wouldn't download on his wifi either' he also has Verizon.

Contributor
rebyl1
Posts: 4
Registered: ‎02-11-2012
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Re: Kindle Fire

It is connected, I can get email, go to facebook and bring up web pages.

Gold Contributor VII
Smith6612
Posts: 4,515
Registered: ‎12-15-2010
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Re: Kindle Fire

I'm not sure if this would help any, but try toggling the Firewall off on the FiOS router. Visit http://192.168.1.1/ and click on Firewall Settings at the top of the page. See if you can set it to No Security, or Low security if it's set to anything  higher. I don't know if the Kindle downloads data over HTTP or another port/protocol off of the top of my head, but it's worth a try.

Contributor
rebyl1
Posts: 4
Registered: ‎02-11-2012
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Re: Kindle Fire

Thanks I'll try that.

Moderator
KaLin
Posts: 1,875
Registered: ‎09-10-2008
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Re: Kindle Fire

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