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Kudos for quick service
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I found my router (Actiontec Rev D) dead yesterday afternoon at 2:30pm.
I called Fios customer service. They went thru the tests and confirmed it was dead. Said they would ship one out. It (Rev E) arrived via UPS at 10:30 this morning. Now that's customer service. This forum always has the negatives
so when there is a positive experience it deserves to be noted.
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Re: Kudos for quick service
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We really appreciate you taking the time to give us that positive feedback! Its our goal not only to supply a superior product, but to back it up with superior support as well.