Lag while playing video games
TheLatinKing
Newbie

While having Verizon FiOs services, this past week I have been noticing a great deal of lag while playing on my Xbox 360 (Playing Modern Warfare 2, and BF:BC2). I posted on the Xbox forums just thinking that it had something to do with the Xbox. But I was playing Call of Duty 4 on my computer today and it was also very laggy, getting connection interuptted every 2 seconds. I have reset the cable modem and router twice with no help. I'm not downloading some major file or anything like that.

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Re: Lag while playing video games
That_Guy_70
Enthusiast - Level 1

I play the same video games that you do and while I can not solve your problems for you I can give you some peace of mind.

The lag that you are experiencing does not have anything to do with your connection, it is all about who the server has decided will "Host" the session.  For instance, if I live in Virginia, and get involved in a game where that are multiple people from over seas, the game decides that no matter good my internet is, it will be someone else hosting.  It is a weird set up, I know but that is how it goes.  And then it depends on the hosts connection to you, not yours to them.  

So the lag that you are experiencing is not really your fault, but more likely whoever is hosting the game.

Re: Lag while playing video games
TheLatinKing
Newbie

I thought that for awhile too, but it happens every game I play, even when I am playing with all my friends (who don't even live 10 miles away.) I'm pretty sure it is my connection, but sometimes it's laggy, while other times it is not. It is very frustrating.

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Re: Lag while playing video games
spacedebris
Master - Level 2

try running a trace route and posting the results here. That will give us a better idea on what your internet connection is doing, and may help isolate where the problem is.

In windows open the command prompt and type

tracert  xxxxxxxxx

(replace the xxxxxxx with the ip address of a sample game server where you are having a problem)

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Re: Lag while playing video games
TheLatinKing
Newbie

C:\Documents and Settings\Edward>tracert 8.9.11.202

Tracing route to 8.9.11.202 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2   329 ms     7 ms     9 ms  74.103.153.1
  3   306 ms    12 ms     9 ms  G5-0-6-1815.PHLAPA-LCR-08.verizon-gni.net [130.8
1.109.26]
  4   501 ms    62 ms    25 ms  so-3-1-0-0.PHIL-BB-RTR2.verizon-gni.net [130.81.
29.6]
  5   419 ms    69 ms    15 ms  so-7-1-0-0.RES-BB-RTR2.verizon-gni.net [130.81.1
9.106]
  6   352 ms    24 ms    17 ms  so-7-1-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81
.17.144]
  7     *      334 ms    21 ms  te4-1.ar2.iad1.us.nlayer.net [69.31.30.37]
  8   810 ms    52 ms    17 ms  ae4-40g.cr2.iad1.us.nlayer.net [69.31.31.185]
  9    62 ms    37 ms    37 ms  xe-2-2-0.cr1.ord1.us.nlayer.net [69.22.142.27]
 10   433 ms    39 ms    37 ms  po2-52.ar2.ord1.us.nlayer.net [69.31.111.146]
 11   275 ms    56 ms    39 ms  as20473.te7-2-1615.ar2.ord1.us.nlayer.net [69.31
.111.178]
 12   526 ms    39 ms    37 ms  8.9.11.202

Trace complete.

______

That server is about 60 milesa away.

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Re: Lag while playing video games
abhi_col
Contributor - Level 3

looks like a verizon issue. The times are very high in the verizon network too.

My results.


Tracing route to 8.9.11.202 over a maximum of 30 hops

  1     *        *        *     Request timed out.
  2     6 ms     7 ms     8 ms  gig3-10.hlrdoh1-swt401.columbus.*****.com [24.95.86
.173]
  3     7 ms     9 ms     7 ms  tge1-1.uparoh1-swt401.columbus.*****.com [65.25.129
.137]
  4     7 ms     7 ms     7 ms  tge1-1.clmboh1-rtr2.columbus.*****.com [65.25.129.1
39]
  5    10 ms     8 ms     8 ms  tge2-0-0.clboh1-rtr0.mwrtn.*****.com [65.25.137.197
]
  6    21 ms    17 ms    17 ms  ae-4-0.cr0.chi30.tbone.*****.com [66.109.6.68]
  7    17 ms    17 ms    17 ms  ae-1-0.pr0.chi10.tbone.*****.com [66.109.6.155]
  8    17 ms    17 ms    17 ms  ae0-302.cr1.ord1.us.nlayer.net [69.31.111.125]
  9    24 ms    17 ms    18 ms  po2-52.ar2.ord1.us.nlayer.net [69.31.111.146]
 10    18 ms    19 ms    17 ms  as20473.te7-2-1615.ar2.ord1.us.nlayer.net [69.31
.111.178]
 11    18 ms    17 ms    17 ms  8.9.11.202

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Re: Lag while playing video games
spacedebris
Master - Level 2

@TheLatinKing wrote:

C:\Documents and Settings\Edward>tracert 8.9.11.202

Tracing route to 8.9.11.202 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2   329 ms     7 ms     9 ms  74.103.153.1
  3   306 ms    12 ms     9 ms  G5-0-6-1815.PHLAPA-LCR-08.verizon-gni.net [130.8
1.109.26]
  4   501 ms    62 ms    25 ms  so-3-1-0-0.PHIL-BB-RTR2.verizon-gni.net [130.81.
29.6]
  5   419 ms    69 ms    15 ms  so-7-1-0-0.RES-BB-RTR2.verizon-gni.net [130.81.1
9.106]
  6   352 ms    24 ms    17 ms  so-7-1-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81
.17.144]
  7     *      334 ms    21 ms  te4-1.ar2.iad1.us.nlayer.net [69.31.30.37]
  8   810 ms    52 ms    17 ms  ae4-40g.cr2.iad1.us.nlayer.net [69.31.31.185]
  9    62 ms    37 ms    37 ms  xe-2-2-0.cr1.ord1.us.nlayer.net [69.22.142.27]
 10   433 ms    39 ms    37 ms  po2-52.ar2.ord1.us.nlayer.net [69.31.111.146]
 11   275 ms    56 ms    39 ms  as20473.te7-2-1615.ar2.ord1.us.nlayer.net [69.31
.111.178]
 12   526 ms    39 ms    37 ms  8.9.11.202

Trace complete.

______

That server is about 60 milesa away.


Well according to that tracert, your problem looks to be between your home router and the verizon gateway. Now this only affected your first ping but the subsequent pings were OK. This can be 3 different problems.

1. could be a problem with the router.   Try rebooting and resetting the router and see what happens.

2. could be a problem with the cable from the router to ONT or the ONT itself.  Try calling tech support and see if they can reboot your ONT for you.

3. could be a problem with the gateway router. this is likely the least likely of the bunch because if this was the problem verizon would be getting a lot of calls from people in your area and it would likely correct itself. Now you can call Verizon and see if they can check it for you however.

Re: Lag while playing video games
TheLatinKing
Newbie

I called verizon to reset my ONT, they did it but it didn't seem to help at all. I've reset the router multiple times, still no help at all.

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