Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Contributor
EvaXia
Posts: 1
Registered: ‎09-05-2010
Device: Verizon Fios
0 Kudos

Laptop can't connect to verizon fios internet at home

Hi,

 

I'm having trouble connecting my wireless computers to the Verizon Fios M1424WR router. The signal is good but there's limited access = no internet. according to the network sharing center the network can't be identified?

 

How can I fix this? thanks

Gold Contributor V
somegirl
Posts: 2,913
Registered: ‎09-15-2009
Location: Texas

Re: Laptop can't connect to verizon fios internet at home

[ Edited ]

EvaXia wrote:

Hi,

 

I'm having trouble connecting my wireless computers to the Verizon Fios M1424WR router. The signal is good but there's limited access = no internet. according to the network sharing center the network can't be identified?

 

How can I fix this? thanks


The limited or no connectivity status usually means that your computer is not able to pull an ip address from the router for some reason. Usually this means that there was an error when you entered the network password. You can look on your router for the WEP key if you're still using default settings.

 

If this is correct, then make sure that your laptop is not configured to pull an ip that your router is not set up to assign. It should be set to obtain an ip automatically, but this may have been changed for connection elsewhere. (For instance, a connection for work.)

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools