Los Angeles Servers Slow

[dwharris1]

I live in Hemet, California. I have Verizon FiOS Internet service with the 15/5 package. Yesterday I noticed slow Internet speeds while browsing the Web. I did a few tests and I was coming up with very low download speeds between 1 and 3 Mbps. I power cycled my router, did a release and renew, I even had a Verizon tech change my IP. Nothing improved the issue. I continued to run tests and try and to resolve the problem. Finally I noticed that while selecting the server at several different speed tests, I could get dramatically different results. I realized that any Los Angeles server would return the slow speeds, while any other server, even those outside my state, would return normal speeds.

So now the question is, why am I getting slow speeds only from Los Angeles servers? Any ideas?

[Hubrisnxs]

typically if you can get good results from everywhere but particular servers, then it's a problem specifically with those servers.

Try the dreamhost server at http://www.speedtest.net

and also try the http://speedtest.verizon.net la server

Post those results. 

[dwharris1]

I get results between 1 and 3 Mbps at Speedtest.net from Los Angeles based servers (Dreamhost etc.).

I cannot get results from the Verizon test for less than 75Mbps. The test for 100Mbps and above gives me good reults between 10 - 12 Mbps. I suspect that the West CA server they use may not in fact be based in Los Angeles, but elsewhere in SoCal such as San Diego.

Additionally I have tested at Speakeasy.net/speedtest and get similar results, continuting the trend of low Los Angeles server speeds, and dramatically better speeds from anywhere else.

Also, do note that I receive good ping responses, ranging from 7 to 9 ms, no matter which server I test from.

[Hubrisnxs]

Try http://ndt.anl.gov/  

[dwharris1]

That's a IL based test, right? Interesting enough I was only able to get a 4.5 Mbps result for download (incoming). Can I ask if there is an particular signifigance to this particular testing site? As a side not I was able to get optimal speed from the Santa Cruz, CA server listed on that site.

[Hubrisnxs]

well it's starting to sound like there may be a routing issue in la. 

The verizon test site excludes non verizon servers from the test.  So it is a pure verizon network test. 

You are getting bad results to literally every other LA test site no matter who what and where, and so that indicates there might be a routing issue. 

you should do some traceroutes, or download and run WIN MTR and post those results.  

That would help find where the problem might be. 

How do I run a traceroute?

[dwharris1]

No problem. What server address am I running the trace on?

[dwharris1]

WinMTR Statistics

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
Wireless_Broadband_Router.home	0	447	447	0	0	3	0
L100.LSANCA-VFTTP-135.verizon-gni.net	0	447	447	3	5	34	4
G0-6-2-3.LSANCA-LCR-22.verizon-gni.net	7	344	321	6	10	55	9
so-3-1-0-0.LAX01-BB-RTR2.verizon-gni.net	9	326	299	7	20	168	9
0.xe-7-1-1.XL4.LAX15.ALTER.NET	10	312	282	10	18	106	12
TenGigE0-5-4-0.GW4.LAX15.ALTER.NET	6	361	341	9	14	65	11
teliasonera-gw.customer.alter.net	9	321	293	9	20	149	11
sjo-bb1-link.telia.net	13	290	255	21	32	142	24
hurricane-ic-138359-sjo-bb1.c.telia.net	0	447	447	21	24	42	24
esnet.10gigabitethernet2-4.core1.sjc2.he.net	8	335	310	20	26	86	20
sunncr1-te-eqxsjrt1.es.net	9	326	299	22	27	109	23
denvcr2-sunncr1.es.net	12	294	260	72	78	153	75
kanscr1-ip-denvcr2.es.net	10	312	282	0	79	186	74
chicsdn2-ip-kanscr1.es.net	1	443	442	71	77	136	75
anlmr2-ip-chicsdn2.es.net	8	339	315	73	80	127	76
guava-esnet-pri.anchor.anl.gov	1	438	436	72	78	122	76
ciscore-v911-221c1hsrp.net.anl.gov	1	443	442	73	75	140	73
ndt.anl.gov	1	443	442	71	73	123	73

[Hubrisnxs]

do it to dreamhost.com  

[dwharris1]

Tracing route to ndt.anl.gov [146.137.222.101]
over a maximum of 30 hops:

  1    <1 ms     1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     5 ms     5 ms     6 ms  L100.LSANCA-VFTTP-135.verizon-gni.net{edited for privacy}
.1]
  3     8 ms     8 ms     7 ms  G0-6-2-3.LSANCA-LCR-22.verizon-gni.net [130.81.1
40.30]
  4     8 ms     8 ms     8 ms  so-3-1-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81
.199.40]
  5    56 ms    10 ms     *     0.xe-7-1-1.XL4.LAX15.ALTER.NET [152.63.6.69]
  6     *       10 ms    12 ms  TenGigE0-5-1-0.GW4.LAX15.ALTER.NET [152.63.115.1
82]
  7    13 ms    10 ms    12 ms  teliasonera-gw.customer.alter.net [152.179.21.42
]
  8   165 ms     *        *     sjo-bb1-link.telia.net [80.91.247.171]
  9    23 ms    23 ms    23 ms  hurricane-ic-138359-sjo-bb1.c.telia.net [213.248
.67.106]
 10    21 ms    20 ms    21 ms  esnet.10gigabitethernet2-4.core1.sjc2.he.net [66
.220.6.250]
 11    21 ms    21 ms    23 ms  sunncr1-te-eqxsjrt1.es.net [134.55.38.145]
 12    84 ms    73 ms    73 ms  denvcr2-sunncr1.es.net [134.55.220.49]
 13    92 ms    73 ms     *     kanscr1-ip-denvcr2.es.net [134.55.209.46]
 14    72 ms   137 ms    72 ms  chicsdn2-ip-kanscr1.es.net [134.55.221.58]
 15    74 ms    74 ms    73 ms  anlmr2-ip-chicsdn2.es.net [134.55.220.38]
 16    84 ms    75 ms    74 ms  guava-esnet-pri.anchor.anl.gov [192.5.170.77]
 17    90 ms    74 ms    74 ms  ciscore-v911-221c1hsrp.net.anl.gov [130.202.212.
141]
 18   127 ms    72 ms    72 ms  ndt.anl.gov [146.137.222.101]

Trace complete.