Loss of Wifi in rooms outside of router
elisarock
Newbie

We have had working wifi in our home until a recent power outage. Once power was restored, wifi is now only available if you are in the room with the router. Once you walk away from the router, the signal disappears. I have restarted computers, ipads and iphones but the problem persists. The Apple TV in the next room says there's no internet connection and we can't use our computers anywhere in the house except the room with the Verizon router. What can I do? 

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Re: Loss of Wifi in rooms outside of router
smith6612
Community Leader
Community Leader

Try factory resetting the router and reseating the external antenna. You can also log into the router and try changing the channel it is using. If that doesn't help, request a new router.

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Re: Loss of Wifi in rooms outside of router
elisarock
Newbie

Thank you. I'll give your suggestions a try.

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