FiOS Internet

[#1]

Brand new FIOS double play installation (internet 20/5 + phone).

Scenario 1: Just internet = perfect speed.

Scenario 2: Connect a phone to my second wall outlet = still perfect internet speed.

Scenario 3: Connect my new Brother MFC-990CW multifunction printer to the wall jack and suddenly my internet speed drops by 25%.

Has anyone had similar issues?

Thanks.

[#2]

I just tried installing a DSL filter. I thought that might be the problem. It's not.

Note that I'm seeing that the Brother fax (multifunction) is only affecting my download speeds, not upload.

I do confirm that the slow down is 25%!

[#3]

Would it be safe to assume this printer is wireless?  And that you're looking at speeds over a wireless connection?

[#4 · Accepted solution]

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weedeater wrote:

Would it be safe to assume this printer is wireless?  And that you're looking at speeds over a wireless connection?

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Hi.

Yes, it's wireless. But the problem only occurs when I plug in the RJ-11 cable. And yes, I did try to connect to the router via Ethernet, and the problem persisted.

The good news is that I have fixed the problem, despite what I was told by the Verizon reps at my store (twice).

IT'S THE FILTER STUPID!

In short, I went to Radio Shack, bought a Gigaware DSL filter and placed it on the fax line and my speed is back up. So, despite what we are told, DSL interference can, apparently, also occur on VDSL.

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