My bill went up $20, want a service rollback
novacai
Newbie

I upgraded to the 50/25 internet package, which has been utterly disappointing I will add, and my bill shot up $20.  Everything before I changed it said it would cost $5 more for 12 months.  It certainly isn't worth $20 a month and I doubt even $5 to be honest so I want my previous service and bill restored.  I didn't have any discounts or offers expire, the $20 jump is outrageous and completely unjustified.  

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Re: My bill went up $20, want a service rollback
gs0b
Community Leader
Community Leader

Welcome to the forums.  You're talking to other customers here.  If you want to reach Verizon, you need to call or chat with them.  Click here for details: Contact Us.

Good Luck.