Re: New AC Router
maortega15
Enthusiast - Level 2

Are these new routers available yet in NYC? If so, does anyone have a direct number to call to avail one of these new routers? Thanks! 

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Re: New AC Router
SinCara
Specialist - Level 2

@maortega15 wrote:

Are these new routers available yet in NYC? If so, does anyone have a direct number to call to avail one of these new routers? Thanks! 


They might be available where you are. You have to call 1800 Verizon and speak to a sales rep.

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Re: New AC Router
maortega15
Enthusiast - Level 2

So, I just got off the phone with them. Thay say that I am a prime customer for the new routers but they haven't done a nationwide launch yet. They're available in DC, Maryland, Pennsylvania, some zipcodes in Massachusetts and some other states I didn't hear since they guy was talking so fast lol. I'll be checking back in a month. 

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Re: New AC Router
Dhink
Enthusiast - Level 1
They are available in the NYC area. $7.99 monthly rental or purchase for $149. Great device I may add. Allows user to fully utilize the wireless capability of their hardware. In most cases the ordered speed is obtained wirelessly as well as hard wired.
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Re: New AC Router
ec831
Newbie

Newbie here 🙂

I have the old Westell 9100EM gateway.  I have been wanting faster wifi speeds, more range, and security so I have been trying to decide if I want to drop $150 on the new G1100 or spend that $150 on a 3rd party and bridge/connect the 3rd party to my 9100EM.  Heck even the "advanced" MI424WR GigE for $75 would probably be a descent upgrade but then again I could spend that $ on a 3rd party too.

I have 50/50 just Fios TV/DVR and Internet, no phone.  I dont do a lot of gaming or anything requiring a super fast connection but I would like my speed and range to increase so I can use Netflix/Amazon TV without buffering as much.  I have 3 laptops, 3 cell phones, and 5 tablets that all can be connected to the wifi but not normally all on the internet at the same time.

I currently get about 24mbps/20mbps

Basically with the sales coming up this holiday season Im trying to decide if just getting a newer verizon gateway is worth it or if I can get more bang for my $ by going with a 3rd party. 

On a side note I am interested in connecting an external HD via USB2/3 to the router/gateway for a network HD for storage/backup.  Can you do that on the G1100 or MI424WR GigE?

Thanks for the help!

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Re: New AC Router
dmercer31
Enthusiast - Level 2

I ordered this router 11 days ago and customer service cant even obtain a tracking number... for some odd reason it shows an install date of january 3rd. 

I paid $9.99 for shipping 11 days ago (which is a self install)... is verizon that bad at taking orders they can ship an item for self install and track it?

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Re: New AC Router
OldTimerr
Newbie

My wife recently negotiated a new contract for FIOS and as part my daughter and I were upgraded in speed to 75/75. She was sent a new N modem/router to replace the same modem/router I have. Called Verizon to see what was up and I tell you what a bunch of clueless reps. WHen I asked why she was getting an upgraded modem and I did not they stated that maybe the warehouse was out of the regular modems and sent it by mistake. Would offer no explanation as to why she had newer modem with N wireless but did offer to sell me one. I will not be buying one from Verizon and instead will buy a third party router with N or maybe Ac. Love the speed of the internet but their reps are really clueless or lack training!

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Re: New AC Router
Cburd1
Newbie

Have had this router now for a couple of weeks and here is what I have found: The router is fine BUT the range absolutely sucks rocks. My old Actiontec N was better as far as range. When I am in the same room (10x12) I can get 150 down and 150 up at Speedtest (150 down 150 up is what I pay Verizon for) but when I go to the next room (20' away), I lose one or two bars and get 45-50 down and up. That's 20 feet! Go to the other side of my gargantuan 1,600 sq foot, single story, wood framed castle and I'm lucky with one bar and 6-10 down and up and usually less than that. It's about 50' (one foot in front of the other steps) and I almost lose the signal! That is category 5 pathetic for a router that is supposed to give me 300'. Where? On the moon? Middle of a dirt field? Put a high db antenna or two on it you suggest? Nope, no external antennas on this $10 piece of rubbish! I am referring to the value and NOT what I paid! I paid $100 for something that should have been FREE but Verizon simply does not take care of their loyal $700 a month paying customers but that's a story for another forum. 

The GUI is fine and no guest account I don't care, I don't use it anyhow BESIDES, I now have 2 routers to compensate for this Chinese crap that Verizon is peddeling and can use a guest account on the real router if needed. This method has worked very well in my home and my WiFi speed and signal is now super powerful throughout my house. Allow me to explain: I do not like range extenders or basic AP's (I tried). I want my network to remain on the same SSID and AUTOMATICALLY choose the strongest signal as I move about my domicile and my experience with range extenders or AP's did not accomplish that in a satisfactory way AT ALL! Range extenders, by default, like to change the SSID to "myWiFi"_ext. It adds the _ext to my existing wifi but just doesn't reliably change to the best signal as I move around, I have to manually change to the stronger signal. NOT!! Yea right, I'm going to walk through my own house swapping ssid's everytime I change rooms! Again.....NOT! So.... I tried something else and so far it has worked very well as I have been soooooo damned frustrated by crappy wifi in (and around) my house. I'd like it to work in the garage and back yard which is what I mean by in AND around my house AND are both WELL within the advertised range of my Verizon crap, I mean router. :). Incidently and if you are wondering, I did use a range extender and remove the _ext so both the Verizon CR and the range extender were using the same SSID but no joy! So, after multiple range extenders and AP's, I tried the 2 router option instead.

NOW before someone comments, I realize that I could have disabled DHCP on my Verizon CR (CR explained below) and connected the new Linksys to it and improved things but I wanted REAL range and even the Linksys is NOT going to give me quality speed/signal on the other side of the house. I paid for the Verizon router, I was going to use it and, with some fanagling it worked out favorably for me.

How does this 2 router thing work? Very well! How? OK, (best to print this page) go into the Verizon CR (Crap Router, I said I'd explain) and go to the DHCP range and start it at 192.168.1.5 so it leaves .2, .3 & .4 unusable by the DHCP and therefore available. I set my range from 192.168.1.5 to 192.168.1.20 that way only 15 IP addresses can be doled out by my Verizon CR thereby minimizing the number of neighborly free loaders who can latch onto my 150mbps band. (if they can get through my UN & password). Set the range to your liking, that is just how I did mine. After I set my IP range, I name my network SSID or take note of the existing SSID because they need to be identical on both routers for this to be successful. I recommend giving your network a name but don't use your name, address or phone number so everyone in your neighborhood who goes on their iPhone can see and identify your network (I just can't see anything good coming from that). Think of something "cryptic" or clever like "VerizonCR". LOL (unless, of course, you disable SSID broadcast, then its moot). OK, then set the wireless channels on both the 2.4Ghz and the 5Ghz ranges to a specific channel such as 3 on the 2.4Ghz and 54 on the 5Ghz (your numbers and mine may vary). You need to set the wireless channels so both routers (keep reading) are on VERY different channels AND TAKE NOTE OF YOUR CHOICES BECAUSE YOU WILL NEED TO KNOW LATER. By default, the channels on both spectrums are set at automatic.. NO GOOD for this application. Then you take note of the default gateway of the Verizon CR which is, of course 192.168.1.1 just like Linksys routers. (Brilliant Verizon!) Then (and this is one of the good parts but not the best) head to Amazon or Best Buy and pick up a 2nd wireless AC Router. NOT a range extender and NOT an Access Point. A plain wireless AC router or cheaper N router if AC speed doesn't matter (some routers will not have 2.4Ghz & 5Ghz, FYI). I chose the Linksys AC-1900 but probably could have chosen a much cheaper AC router but I have good luck with Linksys and just was not in the mood for another CR. I opted for Best Buy and they WILL price match Amazon now, just have your phone and prove the price to them AND, importantly, I can easily return it if needed, plus... instant gratification is my middle name! NOW.....to work we go! Assuming you have your new router and sort of know what you are doing, you MUST disconnect your original Verizon CR and connect this because they are both using the same IP address (again, brilliant work Verizon) and you will not be successful if you don't. Go into the newly purchased router (if you don't know how to do this, you are already in over your head so good luck) Once in the new router GUI: Completely disable DHCP or IP address distribution (or however they refer to it). Then you must set the routers IP address to 192.168.2.2 or .3 or .4 (refer to above). You must do this to keep both routers on the same subnet with different IP addresses or you will fail! Just find where you set this and set it. THIS IS DIFFERENT THAN SETTING THE RANGE, OK! It is there, just find it. I say that because it can be a hassle to find it sometimes. You DO NOT need to worry about the IP address range on this router because DHCP is disabled (or should be) at this point and this router will just be sort of a bridge and drawing and distributing IP addresses from the Verizon CR. Yep, we still need the good ole CR. Now change the channel to something as far away as the channel selections on the CR (I told you to take note of it a while back). With the IP address set on the new router, the DHCP disabled and the channels set you are now ready for the next (and most FUN) part. You need an Ethernet run to the location where you want to place this router. The distance doesn't really matter since you will be actually creating a new wireless network with the EXACT same name but on the exact same hard wired network as your Verizon CR. Optimally, however, you would be somewhat in range of the Verizon CR router's range, otherwise you would have a WiFi deadspot somethwere between the two wifi routers. I do not want this and suspect you don't either so it is preferable to end the Ethernet (Cat 6 if you want GB) cable run somwhere in range of the original Verizon CR router's WiFi range then hook the newly run Cat 6 cable to the newly configured Best Buy router and power it up. You will now have a highly efficiant wireless network that will automatically adjust to the strongest signal as you move about your home or office. Yes, this is the long way and a hassle but if you want good WiFi throughout your home, this definitely works. There may be an easier way but I have not yet found it and Lord knows, I've tried. BTW, you can do this with additional routers, just set the channels, IP address range and the router IP addresses accordingly. It is entirely possible that I missed something but this is basically it. I now get 150Mbps down AND 150Mbps up on my AC capable WiFi devices just about anywhere in my home, garage and yard.  In the "bad" spots, I get 40-70 so not too bad. The VERY best thing is to always use hard wire connections whenever possible. I already have Cat 6 running into my key rooms so this process wasn't so difficult for me. If you don't have Cat 6, do it! If you can't, you can try the electrical wiring thing which I am NOT a big fan of but it might be better than relying soley on wireless (particularly if you are using a Verizon CR). Best of luck!

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Re: New AC Router
jim2082
Newbie
I can not get my ASUS RT-AC66U router to work with the Quantum router. They see each other but it says it is disabled on the quantum router. Any suggestions? It won't stay connected. Would really like to keep it as I don't have to configure it for the Xbox one to work.
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Re: New AC Router
tns2
Community Leader
Community Leader

@jim2082 wrote:
I can not get my ASUS RT-AC66U router to work with the Quantum router. They see each other but it says it is disabled on the quantum router. Any suggestions? It won't stay connected. Would really like to keep it as I don't have to configure it for the Xbox one to work.

I had to change the ASUS to use 10.0.0.1 as its IP in order to have it accepted.

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