Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!

Posts: 1
Registered: ‎03-09-2013
0 Kudos

New Router


Our current router provides limit to not WiFI access in certain parts of the house. When the laptop is directly underneath the router, we only get 13 Mbps speeds(50/25 on lan). We have an old ActionTec WI424WR router. I believe it is Rev A.

Firmware Version:
Model Name:MI424-WR
Hardware Version:A


Are we able to request a newer router for free, and if so, will the new router provide faster WiFi speeds and increase the range?




My Verizon

Support Tools

Watch FiOS


  • Visual 411