Possible External Problem
jladd45205
Newbie

So i am hoping that one of the Verizon reps will get this as i am not the contract owner of the verizon account (father is) .  Lately over the past month.  For some reason Hop number 2 for the past month has been acting up after 5 pm.  I am going to provide 2 different kinds of traceroutes, first being the "traditional one, then the second is a tool that operates off a TCP port rather than ICMP messages ( I have it set to Port 1119 due to thats the port that i mainly see my problem while playing wow)

Tracing route to 199.107.6.252 over a maximum of 30 hops

  1     1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     8 ms    17 ms     6 ms  L100.BSTNMA-VFTTP-132.verizon-gni.net [98.118.103.1]
  3     8 ms     9 ms     6 ms  G0-5-4-6.BSTNMA-LCR-21.verizon-gni.net [130.81.183.92]
  4     *        *        *     Request timed out.
  5    54 ms    56 ms    59 ms  so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
  6    18 ms    19 ms    19 ms  0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
  7    58 ms    59 ms    59 ms  192.205.36.57
  8   135 ms    82 ms    87 ms  cr1.n54ny.ip.att.net [12.122.86.6]
  9    62 ms   157 ms    71 ms  gar1.nw2nj.ip.att.net [12.122.130.93]
 10    55 ms    57 ms    56 ms  12.122.251.6
 11    28 ms    26 ms    27 ms  mdf001c7613r0004-gig-10-1.nyc3.attens.net [63.240.65.18]
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

jeff@ubuntu:~$ sudo tcptraceroute 199.107.6.252 1119
Selected device eth0, address 192.168.1.11, port 60333 for outgoing packets
Tracing the path to 199.107.6.252 on TCP port 1119, 30 hops max
 1  192.168.1.1  0.666 ms  0.570 ms  0.476 ms
 2  L100.BSTNMA-VFTTP-132.verizon-gni.net (98.118.103.1)  6.587 ms * *
 3  G0-5-4-6.BSTNMA-LCR-21.verizon-gni.net (130.81.183.92)  6.436 ms  9.566 ms  8.551 ms
 4  * * *
 5  so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net (130.81.19.70)  76.232 ms  55.713 ms  54.131 ms
 6  0.ae1.BR2.NYC4.ALTER.NET (152.63.18.37)  17.757 ms * *
 7  192.205.36.57  55.983 ms * *
 8  cr2.n54ny.ip.att.net (12.122.86.10)  45.982 ms  44.559 ms  44.591 ms
 9  gar1.nw2nj.ip.att.net (12.122.130.93)  60.042 ms * *
10  12.122.251.10  43.984 ms  43.080 ms  39.913 ms
11  mdf001c7613r0004-gig-10-1.nyc3.attens.net (63.240.65.18)  82.189 ms  81.499 ms  83.210 ms
12  63.240.81.98  71.736 ms  66.983 ms  68.211 ms
13  199.107.6.252 [closed]  16.627 ms  17.748 ms  19.859 ms

I have tested the following, 2 different operating systems (so not a driver issue), 2 different NICs, and 2 differnet Wires so its not an internal issue.  If a rep can contact me so that this can be resolved that would be greatly appreciated.

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Re: Possible External Problem
smith6612
Community Leader
Community Leader

When this issue is happening, I assume you are seeing erratic speeds, lag in games, jitter in real-time applications and perhaps drop-outs?

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Re: Possible External Problem
jladd45205
Newbie

That is all correct, In Wow my lat is usually 25 MS (NY based server) which will jump to about 500ms then about 3 minutes after the lat jump will get Dcd.  Then inside of different web browsers dls of movies from youtube and Netflix take forever and will occasionally time out.  Also within Web browsers with normal web browsing it will timeout loading a web page as well

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Re: Possible External Problem
Hubrisnxs
Legend

are you doing all those things simultaneously when you have problems.

the verizon router has NAT table problems, whenever my old roomate played wow, he would lose his mind the second I began streaming netflix or hulu or if I did Bittorrent

we traced it back to the router.      

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Re: Possible External Problem
jladd45205
Newbie

on a rare occasion I do when I am grinding old achievs but usually just watch netflix when I am lying in bed about to go to sleep. 

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