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Contributor
gusverde
Posts: 2
Registered: ‎12-28-2011
Accepted Solution

Problem with email setup in iPhone after changing to secure settings

When changing account settings to use Verizon's new secure email settings, my iPhone keeps giving error " Can not get Mail, the mail server incoming.verizon.net is not responding.

I am using port 995 with SSL as instructed. Switching back to the standard port 110 with no SSL works fine.

Outgoing works fine with port 465 and SSL.

Also, same secure settings on Outlook 2010 work perfectly fine.

Anyone having this issue?

All Star
somegirl
Posts: 2,448
Registered: ‎09-15-2009
Location: Texas

Re: Problem with email setup in iPhone after changing to secure settings


gusverde wrote:

When changing account settings to use Verizon's new secure email settings, my iPhone keeps giving error " Can not get Mail, the mail server incoming.verizon.net is not responding.

I am using port 995 with SSL as instructed. Switching back to the standard port 110 with no SSL works fine.

Outgoing works fine with port 465 and SSL.

Also, same secure settings on Outlook 2010 work perfectly fine.

Anyone having this issue?


A few other people have posted that after making the changes they had to reboot their iPhone/iPad in order for it to connect again. Have you tried restarting?

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Contributor
gusverde
Posts: 2
Registered: ‎12-28-2011

Re: Problem with email setup in iPhone after changing to secure settings

That was it !.

Thank you so much.

 

Gus

Contributor
djm12
Posts: 7
Registered: ‎08-20-2011
0 Kudos

Re: Problem with email setup in iPhone after changing to secure settings

Greetings.  I had the same thing happen to me as well.  After setting the incoming port to 995 SSL, I was unable to receive incoming messages on my iPhone 4S.  I tried resetting and at first it did not work.  I then re-verified my e-mail settings, closed all of my open apps (incoming the Mail app) and then re-started the phone again.  Now the phone is receiving incoming messages using 995 SSL.

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