Problems connecting to Verizon website

[mrdstewart]

Hopefully someone here can help. For the past couple of weeks I have been unable to access the verizon website from my home computer. I can access all other websites except Verizon. I have windows 7. Has anyobody else had this problem? What's the fix?

[smith6612]

Are you getting SSL errors from your browser? What's the browser in use anyhow?

[tns2]

Always a good time to flush browser cache when you see problems connecting to Verizon's website. 

[mrdstewart]

I've tried accessing through internet explorer, firefox and google chrome. Nothing works.

[mrdstewart]

I've flushed the cache numerous time and nothing worked. When I called verizon the response was "there's nothing we can do to help you."

[eljefe2]

What anti-virus / firewall program are you using?

[Hubrisnxs]

What exact error message do you get when you try to go to verizon's website.

Can you ping or trace to the website

[mrdstewart]

Firefox says that it can't connect to the website and IE sends my to the yahoo search page.  I have McAfee.

[mrdstewart]

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@Hubrisnxs wrote:

What exact error message do you get when you try to go to verizon's website.

Can you ping or trace to the website

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I'll try this tonight. Thanks for the suggestion.

[eljefe2]

You might also try temporarily/briefly disabling McAfee.