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ZrC
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ZrC
Posts: 1
Registered: ‎05-06-2013
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Re: Problems streaming Netflix & Amazon Prime movies

Same problem here, just switched over from Comcast 50/10 package to Verizon 75/35. Speeds are better than whats rated on speedtest.net. But I get cut outs on the connection using Spotify, Netflix and Vudu. Now heres the big problem, its not wifi since my house is wired for ethernet. All PCs and TVs are wired and drop outs happen regardless of wired or wireless. Also this seems to happen more during the hours of 4-10pm. I'm debating just going back to Comcast and getting rid of this headache.

Copper Contributor
Gdaymate
Posts: 17
Registered: ‎02-05-2009
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Re: Problems streaming Netflix & Amazon Prime movies

Why oh why isn't someone from Verizon (tech support AND management) monitoring this thread and posting their thoughts/advise so all can read? I have stuck with Verizon thru all my problems because I have a work-around but I csn understand why there are a lot of upset people out there, some of whom are switching back to other suppliers. Verizon seems to have gotten too big to bother dealing with individual subscribers and their phillosophy seems to be to ignore a problem (or re-direct a user to their useless web-support) and it will go away.

Bronze Contributor I
anonFios
Posts: 126
Registered: ‎01-08-2013
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Re: Problems streaming Netflix & Amazon Prime movies

At least with Netflix, Verizon is intentionally allowing network congestion to build up resulting in lower quality streaming (while at the same time conviently promoting their Redbox Instant).

Contributor
ericb
Posts: 7
Registered: ‎08-28-2010
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Re: Problems streaming Netflix & Amazon Prime movies

Last night the Netflix streaming speed slowed all the way down to 1mbps, on a directly connected Roku box, making the program almost unwatchable.  This makes me think I should go back to Comcast. 

Bronze Contributor I
Namronorman
Posts: 132
Registered: ‎07-25-2011
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Re: Problems streaming Netflix & Amazon Prime movies

Hah, you got 1mbit? I think I've got that beat. 235kbit and re-buffering. 10:12PM ET.

 

http://i.imgur.com/B8wTUdz.png

Bronze Contributor II
mm1
Posts: 330
Registered: ‎02-11-2011
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Re: Problems streaming Netflix & Amazon Prime movies

No one should be surprised by any of the issues that were brought up on here. In case you did not know netflix, amazon and youtube all offer services that compete with what verizon has to offer so you should not be surprised by the fact that if you want to watch a movie that you have paid for to access on youtube, netflix or amazon that it will not stream as it should. This has been a major issue with tv companies who also offer on demand services or have teamed up with another company to stream content where time warner and comcast have also had issues where they were accused by their customers of intentionally slowing down their customer's ability to stream in order to get people to go with their services instead which by the way streamed flawlessly on those isps' networks.

Bronze Contributor I
Namronorman
Posts: 132
Registered: ‎07-25-2011
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Re: Problems streaming Netflix & Amazon Prime movies


mm1 wrote:

No one should be surprised by any of the issues that were brought up on here. In case you did not know netflix, amazon and youtube all offer services that compete with what verizon has to offer so you should not be surprised by the fact that if you want to watch a movie that you have paid for to access on youtube, netflix or amazon that it will not stream as it should. This has been a major issue with tv companies who also offer on demand services or have teamed up with another company to stream content where time warner and comcast have also had issues where they were accused by their customers of intentionally slowing down their customer's ability to stream in order to get people to go with their services instead which by the way streamed flawlessly on those isps' networks.


What surprises me is that this started in May - the same month Verizon started to advertise their Redbox Instant service via their billing statements. Think about that one for a moment :smileyhappy:

Contributor
Vikingtu
Posts: 3
Registered: ‎03-03-2010
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Problems streaming Netflix & Amazon Prime movies

Verizon is not truthful concerning this Netflix issue.    The bottom line for this issue is Verizon is not interested in the reception of Netflix or any other internet based system because those companies are competitors in this business.   I would venture to say that if Verizon purchased Netflix the issues would suddenly vanish as quickly as they appeared.

 

I am very disappointed in Verizon and the way they are conduction business.  This clearly shows that the customer is unimportant.    Having written that Verizon must consider that there has never been a company that is immune to the wrath of the consumer.

 

I prefer to stay with Verizon but I am investigation my options.

Bronze Contributor I
VUser50
Posts: 109
Registered: ‎09-12-2013
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Re: Problems streaming Netflix & Amazon Prime movies

Streaming in HD right now! So excited and scared to close the tab. 

 

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