Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Reply
Contributor
Posts: 1
Registered: ‎10-03-2009
Device: Verizon Fios
Plan: Verizon Fios
Location: Basement
0 Kudos

Removing Cover Battery Backup Unit

I'll admit that I'm not technical whiz, but can someone help me figure out how to remove the cover of the battery backup unit on my Verizon Fios unit?  I need to replace the battery.  I kow that I'm supposed to remove it with the help of the "cover tabs."  I've tried pushing them, pulling them, bring them together, but nothing helps me remove the cover. The best I can do is get part of the left side loose.  Is there a simple trick to removing the cover?  I can't find any diagrams.  Just so you know, the unit is on the wall next to a filing cabinet.  I can get to it from the side, but I can't get to it face on.  I know that there is writing on the unit regarding removing the cover, but I can't read it.  All the tech advice seems to assume that the cover comes right off.

Silver Contributor I
Posts: 497
Registered: ‎05-21-2009
Device: Metro PCS
Plan: ATT
Location: In ure InterWebz
0 Kudos

Re: Removing Cover Battery Backup Unit

move the filing cabinet out of the way, if need be.... use a flathead screwdriver if need be, for leverage....

 

Its a battery cover, simmilar to the battery cover on a remote or a childs toy.... just a slightly larger scale

 

theres really not too much to it

---------------------------------------------------------------------------------------------------------------

Bob Robertson - Lighter Klepto - I steal lighters, not bandwith
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009
Device: Blackberry Curve
Location: New Jersey FSC
0 Kudos

Re: Removing Cover Battery Backup Unit

Hello! 

 

Well, there are a few different models, so it makes it a bit tough.  Generally, think of it like the back of a remote control slide cover.  You have to push in at the dimpled tabs, and then slide the cover to the left.  If you still can't get it, let me know. 

 

 

 

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Employee Emeritus
Posts: 141
Registered: ‎07-16-2009
Device: Blackberry Curve
Location: New Jersey FSC
0 Kudos

Re: Removing Cover Battery Backup Unit

p.s.  - Sorry Bob, didn't see your post before I replied :-/.  

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411