Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Contributor
louiscantrell
Posts: 2
Registered: ‎08-28-2010
Device: MI424WR-GEN2
Plan: Consumer Bundle Plan
Location: Fairfax, VA
0 Kudos
Accepted Solution

Samsung Blu-Ray cannot connect wirelessly to Internet through router

I have Verison FIO service and an Actiontec MI424WR-GEN2 wireless router.

My Samsung Blu-Ray BD-C5500 player is connected wirelessly to my router using a Samsung LinkStick Wireless Adaptor USB 2.0, Model number: WIS09ABGN 
I am able to connect my Blu-Ray to the router, but I'm unable to connect to the internet.  
The Blu-Ray's internet test checked MAC address, IP Address, Subnet Mask, Gateway, and DNS Server, and a Gateway Ping. The internet service test failed though with the following message:
"The HTTP port is disabled. Please check if the HTTP port is blocked by something like the internal firewall program."
I logged into my router to look at the administration settings and noted the firewall settings for my router are set at "Typical Security (Medium)".
Can you tell me how I can solve this connectivity problem?
Gold Contributor VII
dslr595148
Posts: 5,335
Registered: ‎09-24-2008
0 Kudos

Re: Samsung Blu-Ray cannot connect wirelessly to Internet through router

#1 In the router go to Advanced -> IP Address Distribution.

 

#2 If the router's DHCP range is 192.168.1 (2-254), change that so that it is 192.168.1 (100-254)

 

#3 What is the current HTTP port that your Samsung Blu-Ray BD-C5500 is set to use?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Contributor
louiscantrell
Posts: 2
Registered: ‎08-28-2010
Device: MI424WR-GEN2
Plan: Consumer Bundle Plan
Location: Fairfax, VA

Re: Samsung Blu-Ray cannot connect wirelessly to Internet through router

I was not able to find information on the port used by the Blu-ray player for connecting to the internet.

The IP range was originally set from 2 to 254.  I did try resetting the IP range but that didn't work.  I returned the range back to 2 to 254.

 

I did three things that together seemed to solve the problem.  

1. Upgraded the Samsung blu-ray firmware from version 1014 to 1015.4.  The Samsung website has the firmware and instructions to load it using the USB port.

2. In the Actiontec router's admin window: -> wireless settings -> basic security settings, I turned on WEP.

3. In the blu-ray network setup, I used the WEP key to reconnect to the router instead of my WPA2 password.

4. Network tested fine and is now working.

 

My advise is to first check the firmware version and install the latest version manually if you have to.

 

Thanks!

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools