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Security Answer Isn't Mine!
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I went to change my password, and the security question I was asked - the answer had more characters than what the correct answere is. And there was only one security question asked. HELP!
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Re: Security Answer Isn't Mine!
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You need to contact customer support.
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Re: Security Answer Isn't Mine!
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Get a copy of your bill and call Verizon, preferably from your FiOS phone service. That should be most of what you need to prove who you are so that answer can be reset.
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Re: Security Answer Isn't Mine!
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Thank you!
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Re: Security Answer Isn't Mine!
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Walt,
Thank you!
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Re: Security Answer Isn't Mine!
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You're welcome! 🙂