02-12-2012 07:28 PM - edited 02-12-2012 07:37 PM
... and Comcast, and Level3. I've normally found that routing over Global Crossing, Level3 or Telia to Europe has always been rather reliable. The question is, what about the return path? What you see in a traceroute is only part of the picture. A trace from the server to either your FiOS or the affected Comcast connection also needs to be ran.
Next question is, since this seems to be on an IP address owned by Swisscom, is this in an actual datacenter, or is this being hosted out of someone's home on perhaps some old PC? They might have 10MB/s upstream, but if it's a residential connection that guarantee could ultimately be gone. Now if it's in datacenter I'd say more than likely the server is misconfigured in an odd way.
Here's a trace from my DSL connection:
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\>tracert 195.65.42.22
Tracing route to 195.65.42.22 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.3.1
2 10 ms 9 ms 8 ms 10.15.3.1
3 22 ms 48 ms 48 ms so-1-1-0-0.BUFF-CORE-RTR1.verizon-gni.net [130.81.13.73]
4 20 ms 20 ms 20 ms as4-0.NY325-BB-RTR1.verizon-gni.net [130.81.20.104]
5 20 ms 20 ms 20 ms 0.so-0-0-0.XT1.NYC4.ALTER.NET [152.63.1.41]
6 20 ms 20 ms 21 ms GigabitEthernet6-0-0.GW1.NYC4.ALTER.NET [152.63.20.49]
7 20 ms 20 ms 19 ms teliasonera-test.customer.alter.net [157.130.255.206]
8 20 ms 20 ms 19 ms nyk-bb1-link.telia.net [213.155.135.18]
9 101 ms 101 ms 100 ms prs-bb1-link.telia.net [80.91.253.121]
10 111 ms 110 ms 110 ms zch-b1-link.telia.net [80.91.249.112]
11 111 ms 110 ms 110 ms swisscom-ic-150898-zch-b1.c.telia.net [213.248.89.250]
12 113 ms 114 ms 111 ms i79zhh-025-bun7.bb.ip-plus.net [138.187.129.6]
13 113 ms 113 ms 113 ms i62bsw-000-gig0-1.bb.ip-plus.net [138.187.130.175]
14 113 ms 113 ms 112 ms i62bsw-001-vla50.bb.ip-plus.net [138.187.136.144]
15 113 ms 113 ms 113 ms ipp-awai-ch-bsk-r-001-gig0-1.ce.ip-plus.net [164.128.148.126]
16 113 ms 113 ms 113 ms 195.65.42.18
17 114 ms 114 ms 114 ms 195.65.42.22
Trace complete.
C:\Users\>
I don't understand why ICMP data comes in so irratically on FiOS and Cable, but on DSL the traces are awfully clean. I don't think you can get any cleaner than the above trace to be honest.
02-12-2012 08:21 PM
02-13-2012 04:08 AM
They have a 10MB/s pipe in a Datacenter with a fibreoptic link.
TraceRoute to me...
----------------------------------
3 1 ms <1 ms <1 ms 195.65.42.17
4 1 ms 1 ms 1 ms i62bsw-001-gig1-6x30.bb.ip-plus.net[164.128.148125
5 2 ms 1 ms 1 ms i62bsg-010-vla51.bb.ip-plus.net[138.187.136.161
6 2 ms 1 ms 1 ms i62bsw-000-gig0-2x10.bb.ip-plus.net[138.187.129.20
7 6 ms 6 ms 7 ms i79zhh-025-gig0-9-0-4.bb.ip-plus.net[138.187.13.17
8 32 ms 4 ms 4 ms i79tix-005-ae0.bb.ip-plus.net [138.187.129.7]
9 4 ms 4 ms 4 ms zch-b1-link.telia.net [213.248.90.237]
10 13 ms 13 ms 13 ms prs-bb1-link.telia.net [80.91.249.113]
11 100 ms 100 ms 105 ms ash-bb1-link.telia.net [80.91.252.36]
12 94 ms 106 ms 94 ms TenGigE0-2-0-0.GW1.IAD8.ALTER.NET[63.125.125.41
13 134 ms 100 ms 94 ms 0.xe-3-0-0.XL4.IAD8.ALTER.NET [152.63.35.150]
14 107 ms 107 ms 107 ms 0.ge-1-2-0.PHIL-BB-RTR2.verizon-gni.NET[152.63..25
15 * * * Request timed out.
16 * * * Request timed out.
TraceRoute to Comcast....
---------------------------------------------
4 1 ms 1 ms 1 ms i62bsw-001-gig1-6x30.bb.ip-plus.net[164.128.148.12
5 2 ms 1 ms 1 ms i62bsw-000-gig0-3x50.bb.ip-plus.net[138.187.136.12
6 6 ms 6 ms 7 ms i79zhh-025-gig0-9-0-4.bb.ip-plus.net[138.187.13.17
7 4 ms 3 ms 3 ms i79tix-005-ae0.bb.ip-plus.net[138.187.129.7]
8 4 ms 4 ms 4 ms zch-b1-link.telia.net [213.248.90.237]
9 15 ms 15 ms 15 ms ffm-bb2-link.telia.net [80.91.249.115]
10 15 ms 15 ms 15 ms ffm-b2-link.telia.net [80.91.246.219]
11 14 ms 13 ms 13 ms teleglobe-122701-ffm-b2.telia.net[213.248.69.38]
12 14 ms 14 ms 14 ms if-7-2.tcore1.FNM-Frankfurt.as6453.net[195.219.50.
13 34 ms 30 ms 29 ms if-5-2.tcore1.AV2-Amsterdam.as6453.net[195.219.194
14 30 ms 29 ms 31 ms if-2-2.tcore2.AV2-Amsterdam.as6453.net[195.219.194
15 29 ms 29 ms 29 ms if-5-2.tcore2.L78-London.as6453.net[80.231.131.13]
16 * 98 ms 107 ms 195.219.243.22
17 96 ms 96 ms 96 ms Vlan551.icore1.NTO-NewYork.as6453.net[209.58.26.82
18 97 ms 115 ms 98 ms pos-1-15-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.87.121]
19 159 ms 96 ms 96 ms so-0-1-0-0-ar03.plainfield.nj.panjde.comcast.net [68.86.95.178]
20 105 ms 103 ms 115 ms xe-7-0-1-0-ar03.eastwindsor.nj.panjde.comcast.net [68.85.62.198]
21 106 ms 106 ms 101 ms xe-11-0-0-0-sur01.eatontown.nj.panjde.comcast.net [68.85.62.78]
22 125 ms 119 ms 111 ms ge-0-2-ubr03.clementon.nj.panjde.comcast.net [68.86.212.178]
23 * * * Request timed out.
24 *
Interestingly, when I upload it is quick. I uploaded a 20MB file and it took no more than 30 ~ 40 seconds.
The service indicates I am the only client having a problem. A client in Germany gets 2MB/s download.
02-16-2012 06:07 PM
Smith6612:
I answered you questions. Now what ?
02-16-2012 07:03 PM - edited 02-16-2012 07:08 PM
I really wouldn't have an idea at this very moment, as it looks like the return path for both connections jive closely with the sending path. The latency is showing nothing out of the ordinary so I have no idea where the problem may be. I do notice one thing about the Comcast reverse route, and it seems that the particular link coming back is running over TATA, if I'm not mistaken who Comcast is known to overload their peering points with in the past. They don't look problematic though.
As a test, I'd like you to try something. Even though the server I'm going to link you to is not in Switzerland, it is in Europe so it should at least give us a rough idea on what could be going on. It sounds like something is still up to me with perhaps the server-end if the problem developed after Windows server patches were applied (I'm assuming they're running Windows based on the trace provided).
Run a few tests to this site and tell me what kind of results you get. You only need to do it on the FiOS, but if you wish to run it on the Comcast connection, feel free.
http://npad.iupui.mlab2.ams01.measurement-lab.org:
http://ndt.iupui.ams01.measurement-lab.org:7123/ (Provide the complete test results from the More Details section).
Both of the above servers are in the same path, however, here's a traceroute to the above servers. Notice Level3? Different route, different servers, different host. So this will effectively knock out a good chunk of the path as being the culprit, so to speak. Not set in stone but pretty reliable.
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\>tracert ndt.iupui.ams01.measurement-lab.org
Tracing route to ndt.iupui.ams01.measurement-lab.org [213.244.128.164]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.3.1
2 9 ms 9 ms 9 ms 10.15.3.1
3 9 ms 9 ms 9 ms so-1-1-0-0.BUFF-CORE-RTR1.verizon-gni.net [130.81.13.73]
4 20 ms 20 ms 19 ms as4-0.NY325-BB-RTR1.verizon-gni.net [130.81.20.104]
5 20 ms 20 ms 20 ms 0.so-0-0-0.XT1.NYC4.ALTER.NET [152.63.1.41]
6 20 ms 20 ms 20 ms 0.ae3.BR3.NYC4.ALTER.NET [152.63.16.181]
7 21 ms 20 ms 20 ms 204.255.173.54
8 20 ms 20 ms 20 ms vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
9 21 ms 20 ms 20 ms ae-4-4.ebr1.NewYork1.Level3.net [4.69.141.17]
10 89 ms 88 ms 88 ms ae-41-41.ebr2.London1.Level3.net [4.69.137.65]
11 96 ms 95 ms 95 ms ae-48-48.ebr2.Amsterdam1.Level3.net [4.69.143.81]
12 97 ms 97 ms 97 ms ae-57-222.csw2.Amsterdam1.Level3.net [4.69.153.206]
13 96 ms 96 ms 98 ms ae-2-52.edge3.Amsterdam1.Level3.net [4.69.139.169]
14 97 ms 96 ms 96 ms 213.244.128.164
Trace complete.
C:\Users\>
02-16-2012 07:37 PM
I am unable to grab the results from the 2cnd test Java Applet output. :-(
02-17-2012 09:33 PM - edited 02-17-2012 09:48 PM
It looks like the test broke for some reason. Try running it again. It should give a result similar to this:
02-18-2012 07:05 AM - edited 02-18-2012 07:07 AM
http://tinyurl.com/FiOS-test-1
Still can not copy text from second test site Java Applet. - http://ndt.iupui.ams01.measurement-lab.org:7123/
Client 2 Server - 5.32Mb/s
Server 2 Client - 13.42Mb/s
tracert archlinux.puzzle.ch
Tracing route to archlinux.worldweb2000.com [195.141.111.17]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 4 ms 4 ms L100.NWRKNJ-VFTTP-125.verizon-gni.net [98.109.220.1]
3 5 ms 7 ms 5 ms G5-0-8-1825.NWRKNJ-LCR-08.verizon-gni.net [130.81.139.106]
4 6 ms 7 ms 6 ms so-5-0-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.29.10]
5 8 ms 6 ms 7 ms 0.so-7-1-0.XL4.EWR6.ALTER.NET [152.63.16.129]
6 7 ms 7 ms 8 ms 0.so-1-0-3.XT2.NYC4.ALTER.NET [152.63.17.110]
7 7 ms 10 ms 7 ms GigabitEthernet5-0-0.GW1.NYC4.ALTER.NET [152.63.20.101]
8 8 ms 7 ms 7 ms teliasonera-test.customer.alter.net [157.130.255.206]
9 7 ms 7 ms 8 ms nyk-bb1-link.telia.net [213.155.135.18]
10 88 ms 87 ms 86 ms prs-bb1-link.telia.net [80.91.253.121]
11 101 ms 102 ms 103 ms zch-b1-link.telia.net [80.91.249.112]
12 97 ms 97 ms 97 ms sunrise-ic-136177-zch-b1.c.telia.net [213.248.85.66]
13 * * * Request timed out.
14 135 ms 134 ms 136 ms 212.161.179.166
15 137 ms 136 ms 137 ms 194.230.84.86
16 134 ms 134 ms 136 ms archlinux.worldweb2000.com [195.141.111.17]
Trace complete.
----------
wget http://archlinux.puzzle.ch/iso/2011.08.19/archlinu
--2012-02-18 10:03:53-- http://archlinux.puzzle.ch/iso/2011.08.19/archlinu
Resolving archlinux.puzzle.ch (archlinux.puzzle.ch)... 195.141.111.17
Connecting to archlinux.puzzle.ch (archlinux.puzzle.ch)|195.141.111.17|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 705691648 (673M) [text/plain]
Saving to: `archlinux-2011.08.19-core-dual.iso'
3% [> ] 23,656,348 1.10M/s eta 10m 20s
02-24-2012 11:30 AM