Swapping routers at Verizon Fios Store?
tncallen
Enthusiast - Level 1

Is this possible? Anyone ever do this with success?

Re: Swapping routers at Verizon Fios Store?
tns
Master - Level 2

Pretty much has to be a broken router before they will swap it.  Don't expect them to give you a newer one.

Re: Swapping routers at Verizon Fios Store?
tncallen
Enthusiast - Level 1

does freezing everytime you use wireless count and are they new routers like the boxes they have or are the refurb beat up ones like what gets drop shipped to you.

Re: Swapping routers at Verizon Fios Store?
wherestheanykey
Enthusiast - Level 3

If they have anything, they're going to be refurbished.  However, I doubt they'll even offer you those, since they're not equipped to handle internet problems.

Don't bother with the retail stores; they're only for people who don't have electronic pay and want to avoid a late fee.

Re: Swapping routers at Verizon Fios Store?
viafax999
Community Leader
Community Leader

@tncallen wrote:

Is this possible? Anyone ever do this with success?



You can swap STB's there but don't think they handle routers.

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