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Just download and install this new helpful tool from http://www.verizon.com/connectionwizard/ and get connected to FiOS instantly. If you already have FiOS Connection Wizard installed on your computer, when you use it the next time, you will automatically be upgraded to this new tool.
Main Features:
- Internet Help:
- Helps fix internet connectivity issues
- Sets up a wireless Internet connection for a computer
- Retrieves your wireless network's SSID and WEP encryption key
- Helps with Router Reset/Reboot
- Finds information about your home network and other Verizon services
- Email Help:
- Easily sets up your Vz Email account on Outlook, Outlook Express and Windows Mail
- Fixes Email Problems
- Resets your password if you don't remember it now
- Creates an Additional Email Account
- TV Help:
- Helps with Remotes, Set Top Boxes, Wiring Diagrams, Program Guide, etc
- Quickly fixes your "No Picture on TV" and "Set Top Box" issues
- Helps with Games, Widgets, etc
- Phone Help:
- Helps with setting up your Home Voice Mail and other calling features
- Helps with Verizon Call Assistant features
- Helps with FiOS Voice Account Manager
- Instant Access to your Home Voice Mail Access Number
Minimum system requirements:
- Operating System: Windows XP or Vista with Microsoft .NET 2.0 or higher
- RAM: 384 MB or more
- Storage: 50 MB available on Hard disk
- Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the FiOS Connection Wizard)
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@Kathleen wrote:The role of the FiOS Connection Wizard isn't limited to troubleshooting. It also simplifies the setup and maintenance of your Internet connection by
- Setting up a new computer on your FiOS connection
- Setting up a wireless Internet connection for a computer
- Displaying your wireless network's SSID and WEP encryption key
- Setting up a wireless network after you supply the SSID and WEP encryption key.
Does this order seem awkward? I first read this through and thought "wow, it will give me the SSID and WEP key before I supply it, whose WEP protected network can I try to hack with this tool?"
Well, at least that is how I read it before completeing my 1st cup of coffee.
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If you run it from inside your network it should give you your SSID and key. If you have your key it will setup the wireless connection for you. If you run it from a hardwired connection it will provide your key from inside the firewall. From what I have read the Verizon supplied routers now come with a default SSID and key supplied on a sticker attached to the router. The tool will simplify entering that information into your computer. If you do not have the key it will assist you in setting one up from inside your private network with a hardwired connection.
@Carl wrote:
@Kathleen wrote:The role of the FiOS Connection Wizard isn't limited to troubleshooting. It also simplifies the setup and maintenance of your Internet connection by
- Setting up a new computer on your FiOS connection
- Setting up a wireless Internet connection for a computer
- Displaying your wireless network's SSID and WEP encryption key
- Setting up a wireless network after you supply the SSID and WEP encryption key.
Does this order seem awkward? I first read this through and thought "wow, it will give me the SSID and WEP key before I supply it, whose WEP protected network can I try to hack with this tool?"
Well, at least that is how I read it before completeing my 1st cup of coffee.
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Kathleen,
Will this support Windows 7 a/t soon? I just tried to install and it won't. Perhaps you also need to ammend the min req's under OS and say 7 not supported to save others the time of downloading and attempting to install.
Regards
🙂
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Kathleen,
Like one of the other responders I am interested in knowing when the Mac OS version of this software will be released. I am hoping that Verizon will remember that they have a number of users who do not run the Windows OS. It seems unfair to provide extra help to only one group of users.
Richard